- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …and programs, referrals, appointments and follow-up; health literature and education materials. The Call Agent will provide customer service to both internal and ... PROGRAM AND JOB DESCRIPTION: The Mission of the DOHMH Call Center is to deliver enhanced customer service to...external customers by addressing, assessing reason for call and providing requested information. Tracking System will be… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New York City ... a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable Diseases,… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Greenlawn, Long Island- OFFS** **Strength Through Diversity** Ground breaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access...care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai Health System, located...various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- Capgemini (New York, NY)
- …(Lambda, API Gateway, DynamoDB). + **AI Integration:** Implement AI-driven models for real-time agent assistance, NLP, and intelligent call routing to improve ... Architect** to lead the design and implementation of a **Contact Center Agent Assist platform** using **AWS Full Stack** technologies. The position involves… more
- Intuit (New York, NY)
- …+ Patch-based information extraction using an unsupervised form segmentation algorithm + Assess agent call quality using call transcript data + Apply ... deep learning for transaction time series forecasting with uncertainty estimation + Explore active learning to improve the event labels used to train our supervised models + Predict cognitive biases using financial data + A Deep-Learning Approach to building… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for four ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Reliant Realty Services, LLC (Bronx, NY)
- Leasing Agent - Affordable Housing 55 Richman Plaza, Bronx, NY 10453, USA Req #972 Wednesday, October 30, 2024 Paths is a full-scale, vertically integrated ... including: development, construction, property management, maintenance, and security. The Leasing Agent 's primary duties are to secure lease agreements from all… more
- Anywhere Real Estate (New York, NY)
- ** Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape to connect with ... in a Coldwell Banker career. Persuasive, going for the win on every call ; celebrating victories, moving past defeats. Customer focused, listening to and respecting… more
- Hackensack Meridian Health (Hackensack, NJ)
- …Flexibility, Tuition Reimbursement, Employee Discounts and much more The Service Agent is responsible for providing round trip transportation for scheduled ... **Shift** _Evening_ **Shift Hours** _Evening_ **Weekend Work** _Weekends as Needed_ **On Call Work** _On- Call Commitment Required_ **Holiday Work** _Every Other… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- City of New York (New York, NY)
- …to inquire about the status of their child care subsidy case. Families also call to obtain DOE information or about transitional child care. The Client Experience ... Unit Telephone Agent , with latitude to independent judgment and decision-making, has the following responsibilities: - Report to Supervisor of the Client Experience… more
- Compass Group, North America (New York, NY)
- …of a career where you can flourish. Job Summary The Lobby Guest Services Agent is responsible for establishing a warm, welcoming and professional atmosphere for all ... and Trading Floors to provide coverage and support during PTOs and sick call outs. Learn EMS reservation system to assist with room bookings and re-confirmations… more
- Marriott (New York, NY)
- …for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. ... Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide… more
- VNS Health (Manhattan, NY)
- …materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates in a team-oriented and collaborative culture by ... actively sharing best practices and identifying opportunities for improvement to further enhance the consumer experience.* Sets up, coordinates and tracks services provided by the LOB, its contractors, and other community agencies and institutions. Follows up… more
- Marriott (Jersey City, NJ)
- …cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end ... of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report… more
- The BLS Company (Hicksville, NY)
- …entry skills with a keen eye for details. + Previous experience in a call center (inbound or outbound) or retail customer service. Employee Benefits and Perks ... (eligibility requirements must be met): + Paid Vacation + Paid Sick Days + Medical Insurance + Dental Insurance + 401(k) + Voluntary Benefits, including Accident Insurance, Critical Illness/Cancer Insurance, and Life Insurance. + Excellent Career Advancement… more
- Aerotek (Newark, NJ)
- …Skills & Qualifications** + Data entry + Customer support + Retail experience + Call center experience + Bilingual skills are a plus **Why Work Here?** Enjoy ... comprehensive benefits starting on the 1st of the month when you become a permanent employee. Be part of a great culture with 20 days of paid time off, medical and dental benefits, and a 401(k) matching program. **Work Environment** This role is based at EWR… more