- Eisai, Inc (Nutley, NJ)
- …promotion strategy, and collaborating with business unit teams to derive actionable insights to improve customer experiences and outcomes. The incumbent will ... is your profile, we want to hear from you.The Director , Advanced and Omnichannel Analytics will be a member...Business Intelligence team supporting the creation of commercial market insights enabling Eisai to fulfill our human healthcare "hhc"… more
- Merck & Co. (Jersey City, NJ)
- Job DescriptionThe-Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and ... resources.- They do this to support customer operational and financial needs such as reimbursement information...Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the… more
- Beacon Hill (New York, NY)
- …events. This position requires an individual with a strong focus on customer service and membership management, capable of effectively interacting with members in ... person, over the phone, and via email. Reporting to the Director , the primary responsibilities include managing membership engagement of a 2000 membership base,… more
- Sedgwick (Newark, NJ)
- …place to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director - Customer Insights **PRIMARY PURPOSE OF THE ROLE:** ... Identifies and synthesizes customer insights through a variety of methods to help Sedgwick identify key customer issues and develop subsequent messaging,… more
- CVS Health (New York, NY)
- … champion for CVS Health's 9000+ retail stores. You will report to the Lead Director of Customer Experience, Enterprise Insights . The role supports ... business partners to communicate the customer story 3. Manage ad hoc customer Insights data pulls and support projects; this includes, but is not limited to… more
- Justworks (New York, NY)
- Director , Head of Research and Insights at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, ... that supports small businesses worldwide, we're looking for a Director of Research to build and lead our Research...vision and strategy, inform new growth opportunities, and enhance customer satisfaction through insights and expertise that… more
- American Express (New York, NY)
- …strategies play a key role in driving financial performance. **Key responsibilities** **The Director of Discount Rate Planning & Insights is responsible for:** + ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...align on planning processes, review analyses, and provide performance insights + Review all major planning deliverables with GMNS… more
- Pfizer (New York, NY)
- …Commercial Analytics harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions.With colleagues ... a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's...colleagues + Written and verbal communication skills + Strong customer service orientation + Candidate demonstrates a breadth of… more
- Unilever (Englewood Cliffs, NJ)
- Associate Director , Customer Performance Planning Background & Purpose of the Job The Associate Director , Customer Performance Planning is a pivotal role ... across Customer Strategy & Planning, Marketing, Finance, Consumer Market Insights (CMI) and Field Sales teams . Key responsibilities include proactively… more
- Amazon (New York, NY)
- …of search trends, multi-touch attribution, and trade up/cannibalization. Common marketing insights include brand switching, customer journey, and customer ... done well, can greatly enhance the value of the customer experience and generate a positive return on investment...on investment for our advertising partners. The Analytics & Insights (A&I) organization develops actionable insights using… more
- American Express (New York, NY)
- …Centers of Excellence (COE) and Technology, to elevate transparency and drive business and customer outcomes. As **Manager - Reporting & Insights ,** you will be ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...in the face of challenges. This role reports to Director , Digital Portfolio Management - Reporting & Insights… more
- Mastercard (New York, NY)
- …drives innovation and delivers better business results. **Title and Summary** Director , Product Management ( Customer Success and Optimization) Business Unit ... part of the US Bill Pay team. Role The Director , Product Management ( Customer Success and Optimization)...beyond basic reporting to discuss actionable data and operational insights with partners. * Develop strong relationships with key… more
- CVS Health (New York, NY)
- …business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy, and manage ... make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart...Media Exchange is hiring a Business Intelligence - Lead Director who will report to the Executive Director… more
- Dow Jones (New York, NY)
- …in customer /subscriber retention with a focus on building subscriber insights and turning them into actionable strategies + Prior responsibilities and direct ... NWSA; ASX: NWS, NWSLV). **About the Role:** The Associate Director leads and is the 'go to' for all...is the 'go to' for all subscriber retention analysis, insights , forecasting and budgeting across all of Dow Jones'… more
- American Express (New York, NY)
- …team to assess channel needs, content enhancements and overall marketing strategy. The Director , US Customer Loyalty Marketing Strategy will be responsible for ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...and Strategy team in USCM + Utilize data- drive insights to measure the success of marketing campaigns and… more
- JPMorgan Chase (New York, NY)
- …experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. ... are one of the leaders driving impact on the Customer Success team. Oversee our Data and AI/ML ...Customer Success team. Oversee our Data and AI/ML customer success initiatives, drive customer health metrics,… more
- JPMorgan Chase (Jersey City, NJ)
- …experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. ... you are one of the leaders driving impact on the Customer Success team. Overseeing customer success initiatives, drive customer health metrics, and manage… more
- Publicis Groupe (New York, NY)
- …stability and experience of a global leader. **Job Description** **VP, Strategy Director ** Publicis CoLab is where brilliant minds come together to create digital ... people. The strategy team at CoLab is responsible for unearthing consumer insights and evaluating digital behaviors to create competitive advantage for our clients.… more
- Persado (New York, NY)
- …In's Best Places To Work in 2021 & 2022. What We Are Looking For: As a Director , Customer Success, you will be responsible for leading a team to partner with ... significant business value. Persado has been recognized by CB Insights (https://www.persado.com/press-releases/persado-achieves-leader-ranking-in-cb- insights -analysis-of-the-generative-ai-text-content-generation-market-2/) as the top Leader for… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …+ Conducting subnational analyses, and championing the use of local customer insights + Opportunity identification and assessment, leveraging descriptive, ... A minimum of 10 years of biopharmaceutical healthcare market advanced analytics and customer insights experience with proven track record of successfully leading… more
