- Beacon Hill (New York, NY)
- …events. This position requires an individual with a strong focus on customer service and membership management, capable of effectively interacting with members in ... person, over the phone, and via email. Reporting to the Director , the primary responsibilities include managing membership engagement of a 2000 membership base,… more
- Sunbelt Rentals, Inc. (Bronx, NY)
- Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we ... Home Construction, Schools, Correctional Facilities, or College Campuses. Education or experience that prepares you for success:B2B direct sales AND/OR project… more
- Careerbuilder-US (New York, NY)
- Job Title : Recruiter Reports to : Recruitment Director Purpose The Recruiter will assist the Recruitment Director in developing and achieving the recruitment ... related administrative activities within the agreed timeline and providing excellent customer service. Specific Responsibilities Customer Service Handle all… more
- Russell Tobin & Associates (Paramus, NJ)
- … customer perspectives when executing project and operational responsibilities Experience with supporting remote office environments Experience with leading ... contract Pay Range: $40 to $45 - depending upon experience Summary: The Network Engineer will be part of...findings Follow the directives of the Network Manager, IT Director , and PMs for all tasks assigned Key Skills:… more
- Percepta (Mahwah, NJ)
- …functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX/ Customer Support ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer … more
- MTK REsources (New York, NY)
- …of human resources services. This crucial HR role requires a customer -focused individual who can effectively interact with various stakeholders, both internal ... Open Enrollment communications, meetings and roll-out. * Works with the Executive Director in managing the administration of the employee and employer contributions… more
- Robert Half Finance & Accounting (New York, NY)
- Description Robert Half is currently recruiting a director of customer success for a client of ours in the transportation industry. This individual will craft ... + A bachelor's degree is required + A minimum of 5 years experience managing a customer service team is required + Demonstrated CRM proficiency + Industry … more
- CVS Health (New York, NY)
- … champion for CVS Health's 9000+ retail stores. You will report to the Lead Director of Customer Experience , Enterprise Insights. The role supports ... collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility for the day-to-day… more
- Pixalate, Inc. (New York, NY)
- Customer Success Manager Employment Type: Full-Time Location: NY, NY Minimum Experience : Director Level Salary: $100k annual + variable comp Pixalate is an ... and Singapore. ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our...(or equivalent experience ) + 2-3 years of experience in client-facing Customer Success, Technical Account… more
- Sylvan Learning (Paramus, NJ)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... achieve performance goals and grow the Center. The Center Director is also responsible for managing the day-to-day Center operations to ensure a consistent, quality… more
- Wolters Kluwer (New York, NY)
- …-facing products & services and for internal business capabilities needed to deliver the customer experience . As the ** Director of Product Management,** you ... track progress. + Define product offerings, including scope of products and customer -facing SLAs. + Understand financial and operational performance of products; set… more
- New Jersey Institute of Technology (Newark, NJ)
- Title: Director - Student Services and Customer Relations Department: Student Financial Aid Services Reports To: Exec Dir Student Fin Aid Srvcs Position Type: ... Staff Position Summary: The Director - Student Services and Customer Relations...and a thorough understanding of related regulations. - Demonstrated experience providing positive and proactive approaches in identifying problems,… more
- Unilever (Englewood Cliffs, NJ)
- Associate Director , Customer Performance Planning Background & Purpose of the Job The Associate Director , Customer Performance Planning is a pivotal role ... functions, this role fosters seamless integration of strategies and plans across Customer Strategy & Planning, Marketing, Finance, Consumer Market Insights (CMI) and… more
- Mastercard (New York, NY)
- …drives innovation and delivers better business results. **Title and Summary** Director , Product Management ( Customer Success and Optimization) Business Unit ... Director will be part of the US Bill Pay team. Role The Director , Product Management ( Customer Success and Optimization) will be responsible for customer… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …and simplified processes that exceed the needs of our stakeholders and improve customer experience . CCO aims to empower and develop our associates while ... governance, SLAs/metrics, support a continuous improvement roadmap, and focus on a differentiated customer experience that meets the strategic needs of the US… more
- JPMorgan Chase (Jersey City, NJ)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a Customer Success Director in Central Infrastructure Platforms...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Sedgwick (Newark, NJ)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director - Customer Insights **PRIMARY PURPOSE OF THE ROLE:** Identifies ... related experience , to include five (5) years of Voice of Customer and NPS experience , or equivalent combination of education and experience required. … more
- American Airlines (New York, NY)
- …any collective bargaining obligations._ + Leads the overall operations of the customer care group, including customer experience , departure dependability, ... hop on board! **Why you'll love this job** The Director , Customer Care provides overall leadership to...to increase revenue, reduce cost, gain efficiencies, and improve customer service and employee experience + Demonstrates… more
- JPMorgan Chase (New York, NY)
- Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting ... customer relationships. As a Customer Success Director on the Data and...**Required qualifications, capabilities, and skills** + 8+ years of experience or equivalent expertise in customer success… more
- Dow Jones (New York, NY)
- **Job Description:** Job Title: Customer Success Director , Enterprise Subscriptions Job Summary: We are seeking an experienced Customer Success Director ... client relationships, growing revenue and subscriptions volume, and ensuring the post-sale experience meets the objectives of the client and Dow Jones. The ideal… more
