- Metasys Technologies, Inc. (Stamford, CT)
- …Ability to support telephony issues and escalate as necessary. Familiarity with IT Service Management tools (ServiceNow). Ability to work onsite and ... Desktop Engineer IV - Voice Scope Stamford, CT, (onsite)...(onsite) 12+Month Contract Overview Providing 1st contact support for desk end voice-related incident and request management. Responsibilities Test… more
- Lloyd Group (New York, NY)
- …+ Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...office(s). A member of our Service Desk team, they are partially dedicated… more
- Lloyd Group (New York, NY)
- … (internally known as the Dispatch Engineer ) is responsible for being our Service Desk hands during times we need them most! From prescheduled health checks ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...with our Infrastructure Engineers during emergency situations, the Field Engineer is our calm, cool, and collected representative sent… more
- Fujitsu (Stamford, CT)
- …to all Authorized Users who so require it from any location. 6. Coordinate EUC service -related activities with the Service Desk and provide Level 2 and ... Level 3 Support to the Service Desk and/or Authorized Users as necessary....Users with required support for how-to questions and other IT -related questions. 9. Supplier shall provide general Software support… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, CIS manages the processes of safeguarding the ... PeopleSoft Production Support Engineer (Software Developer - PeopleSoft 2) - Provisional...defects - Provides technical support and troubleshooting within defined service level agreements - Provides solutions to a variety… more
- New York State Civil Service (New York, NY)
- …technical issues related to hardware, software, and network systems, responding to escalated service desk tickets and ensure the timely and efficient resolution ... Agency Battery Park City Authority Title Senior Application and Infrastructure Security Engineer Occupational Category IT Engineering, Sciences Salary Grade 08… more
- Tekscape (New York, NY)
- …Collaborate with, and act as a tier 3 escalation point for Technology Managers, Service Desk , Engineering, and other client support teams + Document processes ... Job Title: Sr. Systems Engineer Location: Tekscape Office, NYC Travel Required: As...Infrastructure Technologies About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York… more
- BlackBox (New York, NY)
- … service requests via incident management and dispatch processes through the service desk . + Escalate irresolvable issues requiring manufacturing or carrier ... service levels and procedures to complete problem resolution. + Monitor service desk tickets volume, identify trends in problem activity, document findings… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery / Service Desk...the ranks in various technical roles, starting with help desk , desktop support engineer , and desktop support ... Manager with experience in growing a Technical Support and Service Desk team (not an Operations Team)....FAQs and web-based guides and provide content to the IT Intranet page. + Oversee service delivery… more
- City of New York (New York, NY)
- …ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management (ITSM) processes to ensure efficient incident, ... ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE… more
- City of New York (New York, NY)
- …promote innovation, and collaborate with other city agencies to enhance service accessibility to citizens. The division provides necessary computing infrastructure ... is comprised of experienced and talented software engineers, geographic specialists, service engineers, and technology leaders who specialize in managing system… more
- Publicis Groupe (New York, NY)
- …the world's third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ people ... 100,000 employees. **Job Description** We are seeking a Security Engineer to be part of a highly motivated team,...2 and 3 technology support and administration for the IT Infrastructure Network and Security Operations Team. Technology support… more
- Danaher Corporation (New York, NY)
- …fixes, change requests , enhancements, and new functionality while w orking with the Service Desk and other support teams to facilitate incident and problem ... generation of life-changing therapeutics . The Senior SAP Security Engineer for Cytiva is responsible for for establishing and...Duties. + Has a thorough understanding of compliance (SOX), IT general controls , and security requirements while also… more
- Lloyd Group (New York, NY)
- …and services that we offer our clients. Working closely with our Project Manager, Service Desk , and Client Strategy teams, and directly with our clients, they ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...values and behavioral norms. + 1-2 + years of IT industry experience, preferably in a Professional or Managed… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... market, return on investment, and delivery of business value. Work as an engineer for the modernization of the agency's cloud and VMWare infrastructure. Collaborate… more
