- Russell Tobin & Associates (Paramus, NJ)
- …computer and communications hardware. Experience in use of routine and advanced Service Desk tools and techniques (remote assistance, PC Imaging, ticketing, ... Support Center documentation as needed in Confluence. Report any support trends to the IT Operations Manager and Team Lead Process all ServiceNow tickets within… more
- Win (Women In Need) (New York, NY)
- FLSA Status: Exempt Department: IT Reports to: Manager , IT Service Desk Positions reporting to this position: N/A Salary : $60,000 - $70,000 About ... the Income Building Program and Camp Win. Purpose of the Opportunity The IT Service Desk Analyst will be responsible for providing technical assistance and… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential...in problem resolution and needs assessment.* Train new help desk employees on systems, procedures, and customer service… more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- TEKsystems (New York, NY)
- …+ A college degree + Customer service skills In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- NeueHouse (New York, NY)
- …roles within NeueHouse. Reporting to the Director of Member Experience, Member Experience Manager and Member Experience Lead, the role sets the standard of ... service for all the NH Members, VIPs, guests, vendors...to members (prospective and present) + Maintain the Front Desk , guest waiting area, Membership desk and… more
- City of New York (New York, NY)
- …general assistance to IT department personnel as directed by the Department Manager and/or other Management or Executive staff. - Perform other related duties as ... for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology… more
- Palo Alto Networks (New York, NY)
- …job is for you! We are looking for a highly motivated, results orientated Deals Desk Analyst to join our organization. The primary focus of this position will be to ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery / Service Desk Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT Manager with experience in growing a Technical Support and ... Service Desk team (not an Operations Team)....highly motivated and experienced problem solver with above-average customer service and desktop engineering skills. The Manager … more
- City of New York (New York, NY)
- …and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining ... and leadership of multidisciplinary project and service desk teams including teams working on IT ...Create executive reports and dashboards to report on the IT Project and Service Desk … more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Business Relationship Manager , who will: - Be responsible for overseeing the ... including PROPEL, JIRA, Confluence, ITEMS, Policy Action, Executive Project Manager reports, Service Now, etc., in order...those objectives and satisfaction. - Base on research on IT capability carry out by unit staff, as well… more
- CUNY (Brooklyn, NY)
- …staff, and students. The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation ... Reporting to the Chief Information Officer/ Vice President of IT (CIO/VP), the User Services Manager will:...manage, and coordinate complex information technology projects related to IT Service Desk from initiation… more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- ASM Global (Brooklyn, NY)
- … IT Customer Support TechnicianDepartment: Information TechnologyReports To: Manager , Information TechnologyFLSA Status: Non-Exempt / Part-Time Hourly Union Code: ... live experiences for the guests that we serve. The IT Customer Support Technician is responsible for event day...ensure issue has been resolved. + Provide excellent customer service via telephone and in person Participate with the… more
- Lloyd Group (New York, NY)
- …Field Engineer (internally known as the Dispatch Engineer) is responsible for being our Service Desk hands during times we need them most! From prescheduled ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...a Technology Firm benchmark is 28) + Our Average Manager Tenure is over 9 years at Lloyd! +… more
- Marriott (Tarrytown, NY)
- **Additional Information** Front Desk , Housekeeping, Food & Beverage - Primarily Evening Shift 3-11 **Job Number** 24155293 **Job Category** Rooms & Guest Services ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- City of New York (New York, NY)
- …A&CM. The A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Manager for Data Governance and Applications is a hands-on,...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more
