- Samsung SDS America (Ridgefield Park, NJ)
- …enterprise mobility, and cloud services. Position Overview: We are looking for experienced ServiceNow Knowledge Manager to join our Zero Touch Mobility ... management of mobile devices through the use of the ServiceNow platform. We are developing best in class and...change how mobile devices are managed in the enterprises. Knowledge Manager will play a crucial role… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager , ServiceNow ** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... and exceed customer expectations. **Job Title: Datacenter Transformation Engagement Manager , ServiceNow ** **Location:** New York, Dallas, Atlanta **Travel:**… more
- Capgemini (New York, NY)
- **Job Title: Transformation Engagement Manager , ServiceNow ** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco **Travel:** 0-100% As a member ... User comfort level with ServiceNow as a daily tool, specifically in ServiceNow Agile. + Knowledge of ITIL, ideally higher than foundation level. **Required… more
- Samsung SDS America (Ridgefield Park, NJ)
- …mobility, and cloud services. Position Overview: Samsung SDS America is looking for Servicenow Implementation Manager . This role falls under the team of Zero ... Touch Mobility (https://www.samsungsds.com/us/zero-touch-mobility-for- servicenow /zero-touch-mobility-for- servicenow .html) (ZTM); a solution provided by Samsung… more
- City of New York (New York, NY)
- …and PACT/RAD programs. The NYCHA IT Department is seeking to hire an IT Knowledge Manager , reporting directly to the Director of Customer Service Excellence ... within the IT Service Management (ITSM) Department. The Knowledge Manager , will be responsible for developing...policies, and procedures. - Develop and execute roadmap for Knowledge Management within the ServiceNow platform, considering… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …problem solver with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user desktops ... Service Delivery / Service Desk Manager - Scarsdale, NY / NYC / Hybrid...support groups. + Assist with the Product Management of ServiceNow , to ensure that the customers needs are considered… more
- ManpowerGroup (New York, NY)
- …vendor licensing training programs, Certified Asset Management Security Expert (CAMSE) * ServiceNow PDSM SAM Pro/CMDB, Some knowledge of Airwatch, SCCM, Tanium, ... Technology Hardware Asset Management (HAM) Manager Pay $160K-$220K Location-White Plains NY,10601 Hybrid Our...with Configuration * Expert, deep level technical and governance knowledge of HAM processes and tools * Excellent technical… more
- MTA (New York, NY)
- Manager IT Assets Job ID: 8792 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Resource Planning & ... Marktplace Date Posted: Sep 10, 2024 Description Job Title: Manager , IT Assets Salary: $142,068 - $167,687 Dept./Div: MTA...with IT service with an emphasis on operations management, ServiceNow and IT marketplaces. + Prior experience with business… more
- NBC Universal (New York, NY)
- …content that reflects the current and ever-changing face of the world. As the Senior Manager of Hub Site Operations at NBCUniversal, you will play a pivotal role in ... that align with business objectives and drive operational excellence. + In-depth knowledge of ITIL frameworks, best practices, and methodologies. + Experience with… more
- JPMorgan Chase (Jersey City, NJ)
- …by delivering high-quality products that resonate with clients. As a Product Manager , Vice President in Firmwide Onboarding Acclimation, you are an integral part ... equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven… more
- SMBC (Jersey City, NJ)
- …and continuous improvement of IT Service within our organization. The Service Manager Lead will be responsible for ensuring that IT service management processes ... years in a managerial or leadership role. * Strong knowledge of IT service management frameworks, such as ITIL,...* Proficiency in ITSM tools and systems, such has ServiceNow , Remedy, or JIRA * Familiarity with IT governance… more
- AbbVie (Jersey City, NJ)
- …concepts, including VPC, subnetting, VPN, Direct Connect, and routing. + In-depth knowledge of cloud security best practices, including IAM roles, security groups, ... such as AWS CloudWatch, as well as third-party solutions like WizIO and ServiceNow . + Proficiency with containerization and orchestration tools such as Docker and… more
- TEKsystems (New York, NY)
- …escalate problems, incidents and requested action items. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from ... design principles - Experience working in agile development environments - Knowledge of customer experience best practices Skills: Service Desk, Help Desk,… more
- PwC IT Services Co. (New York, NY)
- …Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager **Job Description & Summary** A career in Information Security, within ... to be successful and progress in our careers, now and in the future. As a Manager , you'll work as part of a team of problem solvers, helping to solve complex… more
- S&P Global (New York, NY)
- …Desk Operations, Escalation Management Stakeholder Management experience including different ( ServiceNow , JIRA and Salesforce) Ticketing tools knowledge + ... of all High Severity Incidents. + Work as Incident Manager and coordinate tasks during the incident. Work with...complex business processes and identify opportunities for improvement + Knowledge and experience, with RED HAT Linux and Windows… more
- Justworks (New York, NY)
- …you'll play a key role in helping our Senior Underwriters and SUI Rate Manager understand, maintain and execute operations specific to the ins and outs of our ... to understand the risk levels of our clients. Your knowledge of state unemployment insurance regulations will be key...PEO and SUI preferred. + Experience with Salesforce and/or ServiceNow is a plus. + Quick learner who can… more
- Amalgamated Bank (New York, NY)
- …through a solid control environment. + Perform other duties as directed. Knowledge , Skills and Experience Requirements: + Bachelor's degree or equivalent experience. ... of demonstrated operations management experience at a financial institution with knowledge of payment processing, item processing and loan servicing. + Experience… more
- CompuCom (New York, NY)
- …problems they cannot solve to the appropriate support groups for resolution ( Manager , etc.) + Follow all standard operating procedures (SOP) through the effective ... use of knowledge management + Collaborates with people across the organization...Certifications, Microsoft Certification Program Certifications, CompTIA Server+, CompTIA Network+ ServiceNow ticketing experience **$37.00 - $40.00 per hour** **Full… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- **Senior Manager Product Management** **(Sleepy Hollow, NY)** Regeneron Pharmaceuticals, Inc. is seeking a Senior Manager Product Management (Sleepy Hollow, NY) ... supporting a World Class and robust CRM system. Manage transition and knowledge transfer to post-production support. Provide leadership and support to the service… more
- PSEG (Newark, NJ)
- …Manager , and other network technologies that may emerge over time. + Knowledge of system monitoring tools (eg, SolarWinds, ServiceNow , Cisco's Digital Network ... + Performs related duties as assigned or requested. **Job Specific Qualifications** ** Knowledge and Experience Required:** + Bachelor's degree in computer science or… more