- SMBC (White Plains, NY)
- …SMBC offers a competitive portfolio of benefits to its employees. **Role Description** The VP, IT Resource Management Lead will report to the Director, IT ... Business Management, and will be responsible for aligning IT Workforce Management with ITIL (Information Technology Infrastructure Library) practices, ensuring… more
- Deloitte (New York, NY)
- Job Title: Identity Governance & Administration (IGA) Solution Delivery Lead Are you interested in working in a dynamic environment that offers opportunities for ... do As an Identity Governance & Administration (IGA) Solution Delivery Lead , you will be at the...+ 5+ years of Identity Governance and administration (IGA) service delivery + 3+ years hands-on experience… more
- Samsung SDS America (Ridgefield Park, NJ)
- …Position Overview: We are looking for candidate who will lead the delivery of world-class operational excellence and exceptional service to our enterprise ... + Serve as the primary liaison for enterprise clients, delivering exceptional service and cultivating robust, trust-based relationships + Lead and mentor… more
- MetLife (New York, NY)
- …Coordinate with external vendors and service providers to ensure seamless service delivery . Strategic Planning and Implementation: * Assist in the ... Computer Science, or a related field. * Knowledge of ITIL or other IT service management frameworks is a plus. Work Environment: * This position requires a… more
- SMBC (Jersey City, NJ)
- …**Role Description** We are seeking an experienced IT Service Management - Lead to oversee the delivery and continuous improvement of IT Service ... Lead will be responsible for ensuring that IT service management processes are implemented effectively,...delivery meets agreed-upon standards. * Monitor and evaluate IT service performance metrics, identify areas for… more
- City of New York (New York, NY)
- …implement corrective actions. Risk Management: - Identify, assess, and manage risks related to IT service delivery , ensuring that risks are mitigated or ... Production Support, Infrastructure and Telecom Management. The Director of IT Service Management will report to the...processes, and controls. - Proactively monitor and direct vendor service delivery per stated Service … more
- OEC Group (Queens, NY)
- …Key management aspects: + Lead ERP System Management. + Team Leadership. + Lead IT ERP Service Operations. + Drive Continuous Improvement. About the ... support to ensure high performance and professional growth. + Lead IT ERP Service Operations:... IT ERP Service Operations: Ensure service excellence and seamless delivery of ERP… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate ... have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform. This individual...and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities. + Lead… more
- City of New York (New York, NY)
- …and payment terms. Monitor vendor performance throughout the project lifecycle. - Serve as IT lead in the development of IT project solicitation documents ... Program Management Office (PMO) within ESM oversees the delivery of a portfolio of 70+ active projects across...Information (RFI), and other public bidding solicitations; serve as IT lead in vendor evaluation and selection… more
- Mount Sinai Health System (New York, NY)
- …executive satisfaction, and service -level adherence, driving data-driven improvements in service delivery . + Perform other related duties as needed. **About ... operational efficiency across the department. Additionally, the role will lead specialized IT services, ensuring comprehensive and...support for senior executives. + Oversee the coordination and delivery of IT support for executives across… more
- The Coca-Cola Company (Whitestone, NY)
- …Supply Chain, Commercial, Human Resources, SaaS based Enterprise Resource Planning (ERP), IT Infrastructure, Service Delivery , Data Management and ... will develop and manage application portfolios and attain IT service levels for the user community...long term corporate and departmental priorities and objectives. + Lead high performing teams in Infrastructure and Business App… more
- Wolters Kluwer (New York, NY)
- …and partnering with other IT team leaders to determine training requirements the delivery of the training to appropriate teams. + Lead teams to plan and ... for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global Business… more
- Deloitte (New York, NY)
- …Qualifications + A candidate must have at least 6+ years of IT M&A or IT M&A Service Delivery Experience in the following areas: + Setting, leading, and ... Work you'll do As a Senior Manager, you will lead and deliver large, complex client engagements that identify,...strategies. As the Next-Gen provider of M&A services, M&A IT uses Delivery Innovation, Cloud and Flexible… more
- Project Renewal, Inc. (New York, NY)
- …both the IT helpdesk team and the network engineering team, ensuring the delivery if high-quality customer service and project delivery . Essential Duties ... Director, IT , Infrastructure & Support Information Technology- Varick Street,...helpdesk team to ensure proactive and high quality customer service to staff; + Manage PRI's network engineering team… more
- MTA (New York, NY)
- …634 DEPT/DIV: IT /Agile Application De velopment SUPERVISOR: Product Director, Agile Delivery LOCATION: 2 Broadway New York, NY HOURS OF WORK: 9:00am-5:30pm (7.5 ... Advanced IT Portfolio/Project Manager- Scrum Master Job ID: 8896...practices across multiple teams and departments, driving the successful delivery of high-impact software products. The ideal candidate will… more
- OEC Group (Queens, NY)
- …new solutions, while pragmatic on business adoptions and returns. + You understand and practice IT delivery as a holistic service vs a technical capability ... support business operations and growth. + This role will lead the IT infrastructure team in the...big plus but not required. Key management aspects: + Service design & operations + Technology & evolution +… more
- MUFG (Jersey City, NJ)
- …5-8 years of hands-on experience with the implementation, administration and support of ServiceNow IT Service Management and IT Asset Management HAM and SAM ... IT Asset Management process/function owners and SMEs across IT to implement and enhance capabilities + Lead... IT to implement and enhance capabilities + Lead the requirements and design workshops, and implementation +… more
- AIG (New York, NY)
- …risk and compliance. About the role The Duck Creek Policy Technical Lead will manage the Standard Commercial Underwriting Platform (SCUP) Duck Creek Policy ... System for Commercial Insurance. Responsibilities Duck Creek Policy Technical Lead will be responsible for leading a development team:...+ To drive development speed / pace to meet delivery milestones + To create a culture of quality.… more
- Deloitte (New York, NY)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... Coordinate with various functions including sales, legal, finance and delivery to act as a strategic risk advisor to...help ensure a seamless risk management experience for client service executives. + Ensure that contracting requirements are met… more
- JPMorgan Chase (Jersey City, NJ)
- …into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and ... years of experience or equivalent expertise in solutions analysis, technical program delivery , or a related field + Demonstrated proficiency in data analytics,… more