- Amazon (Seattle, WA)
- …it with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager, you will be responsible for ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...- 5+ years of program or project management in Quality and Customer Experience . -… more
- Amazon (Bellevue, WA)
- …Sales, and Operations teams that will unlock new business while also delivering a high- quality customer experience . As the primary relationship manager, this ... used to operate Amazon's own freight movements. As a Senior Account Executive, this role will oversee relationships with...the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying… more
- Amazon (Seattle, WA)
- …responsibilities CUSTOMER FOCUS Evaluates products and services to continually drive quality of customer experience . Aggregates and escalates industry ... Scientific Supplies (BISS) team is looking for a self-driven Senior Vendor Management candidate that has a proven track...internal processes and programs to improve the supplier and customer experience . They will be able to… more
- Amazon (Seattle, WA)
- …with significant business impacts and contributions to the operation through improvement to quality , productivity, and customer experience . - Work with ... budget, quality , along with risk and critical path management experience - Exceptional operational, analytical, and interpersonal skills to drive overall… more
- Amazon (Seattle, WA)
- …responsibilities CUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry ... and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM) for Professional Medical category. The...to identify offering gaps, key brands to onboard and customer experience to offer. He/She owns vendor… more
- Amazon (Seattle, WA)
- …schedule, budget, quality , along with risk and critical path management experience - Experience managing projects across cross functional teams, building ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the… more
- Amazon (Seattle, WA)
- …to better quantify and qualify the quality of the search customer experience and are looking for a Senior Applied Scientist to lead the development and ... Key job responsibilities We are looking for an experienced Sr . Applied Scientist to lead LLM based signals development...routine inspection and deep business understanding as the search customer experience is being transformed. Keeping a… more
- Amazon (Seattle, WA)
- …organization, and adept at synthesizing a variety of technologies and capabilities into high quality customer experiences A day in the life Amazon offers a full ... for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are...customer release while ensuring the highest level of quality for your deliverables, managing one of the worlds… more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to deliver world-class solutions… more
- Amazon (Seattle, WA)
- …we work closely across all AWS teams to ensure that we offer a great customer experience . The CSX Team is dedicated to managing critical customer ... Customer Success Team is looking for a Sr . Technical Program Manager to join our team in...across AWS to develop process improvements to improve the customer experience . We are in need of… more
- Amazon (Seattle, WA)
- …as profiling and debugging and understanding of system performance and scalability - Experience in building speech recognition , machine translation and ... our other owned and operated sites, on other high quality sites across the web, and on millions of...systems (eg, commercial speech products or government speech projects) - Experience with large scale… more
- Amazon (Seattle, WA)
- Description A Sr Front End Engineer in the Partner Experience Engineering organization is responsible for setting the technical direction for front end ... content is published on time and without defects. A Sr FEE for our org therefore has to help...term success 4. Ensure that teams with limited UI experience can succeed in building high quality … more
- Amazon (Seattle, WA)
- …We directly influence the design of new programs that impact the business and customer experience . As an ideal candidate, you have a deep understanding of ... Devices research team seeks a thoughtful, creative, and passionate Sr . User Researcher to help us define how Amazon...partner teams. - Drive impact to the business and customer experience , as measured by changes to… more
- Amazon (Seattle, WA)
- …schedule, budget, quality , along with risk and critical path management experience - Experience managing projects across cross functional teams, building ... through their virtual AI assistants. Key job responsibilities The Sr . Technical Program Manager needs to not only excel...and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to… more
- Amazon (Seattle, WA)
- …understanding of customer needs, behaviors, and potential issues within their experience 3. Create, track, and influence improvement within metrics for the ... Customer Support organization, including service levels, productivity, quality...strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally… more
- Amazon (Seattle, WA)
- …improvements. The Sr . Event Content PM is responsible for driving quality and consistency across the seller events portfolio, serving as the resident expert ... Description The L6 Sr . Event Content Program Manager ( Sr ....strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree or equivalent experience… more
- Amazon (Seattle, WA)
- …with a technical team and be responsible for key aspects of the software customer experience . The role is inherently cross-functional: you will work closely with ... where the future is still to be defined? Alexa Customer Journeys team is looking for a Sr...quality , along with risk and critical path management experience - Experience managing projects across cross… more
- Amazon (Seattle, WA)
- …our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; ... the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon...quality , along with risk and critical path management experience - Experience managing projects across cross… more
- Amazon (Redmond, WA)
- …quality , mission-critical hardware in volume production. We are looking for a Sr . Supplier Quality Engineer (Electrical) who will define data collections and ... Participates in product development teams as owner of supplier quality system requirements - Acts with internal customer...team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an… more
- Amazon (Redmond, WA)
- …of consumer electronic products, and be able to assess the risk to a negative customer experience , so that it can be prevented during development * Be an ... What will you help us create? The Role: The Sr , Hardware Quality Engineering Manager (QEM) is...disciplines, company strategy and goals, to ensure a positive customer experience * Deliver solutions to complex… more