- Zurich NA (Seattle, WA)
- Service Contract Associate 121327 Zurich North America is hiring multiple Service Contract Associate 's to join our Vehicle Service Contract team! We are open to ... are handled in the most efficient, effective way while delivering a customer -centric claims service. Determines causes of failures and reviews specific contract… more
- Philips (Bothell, WA)
- …this position offers you the opportunity to play a vital role in increasing market penetration and drive the growth of the Philips SRC Patient Interface portfolio ... commercial expert, sleep diagnostic accessories. Work across a team of Associate Territory Managers, Territory Managers, Regional Sales Directors, reporting-to the… more
- KeyBank (Seattle, WA)
- …1301 5th Avenue - Seattle, Washington 98101 **Job Summary** The Client Relationship Associate (CRA) supports the KPB sales team to grow, expand and retain client ... meetings and Client Meetings) and attends and contributes to market huddles /pods. + Follows up after client meetings...off the KPB sales team. + Maintenance of the Customer Relationship Management System (Salesforce) and the ability to… more
- UNUM (Seattle, WA)
- …skills/ability to manage multiple demands and priorities + Excellent problem solving/problem resolution + With each customer , projects confidence and enthusiasm ... us help others, and join Team Unum today! **General Summary:** The Client Manager Associate (CMA) is in training to be responsible for proactive customer … more
- Amazon (Seattle, WA)
- …Successful applicants should be fast learners who are detail-oriented, customer -obsessed, able to work independently, and comfortable making decisions in ... will also need to be passionate about innovation and customer safety. Preferred location for this position is Arlington...* Serving as lead counsel in the response and resolution of food regulatory inquiries. Basic Qualifications - 2+… more
- Amazon (Seattle, WA)
- …- AWS Certified Solutions Architect - Associate certification - Strong customer handling, conflict resolution , and problem-solving skills - Experience owning ... Description Amazon Web Services (AWS) is the world market leader for cloud infrastructure, services and technologies....relevant details and context to enable appropriate response and resolution . * Customer experience: Act as the… more
- Amazon (Seattle, WA)
- …and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers ... resolve via self-service (eg, Chatbot) or connected with a customer service associate . Ultimately, we reduce ...experience that effectively routes the customers to the quickest resolution , as well as maintaining the overall CS contact… more
- Amazon (Seattle, WA)
- …are responsible for every customer contact, ensuring customers are connected to a customer service associate who can solve their issue on the first contact. ... Description Amazon.com is broadly recognized as #1 in customer service in the US and abroad. At...conceive, design, and bring innovative products and services to market . - Design and build innovative technologies in a… more
- Amazon (Seattle, WA)
- …We are responsible for every customer contact, ensuring customers get to a customer service associate able to solve their issue within the first contact. ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...conceive, design, and bring innovative products and services to market . - Design and build innovative technologies in a… more
- Amazon (Seattle, WA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Amazon (Seattle, WA)
- …are responsible for every customer contact, ensuring customers are connected to a customer service associate who can solve their issue on the first contact. ... Description Amazon.com is broadly recognized as number one in Customer Service in the US and abroad. At Amazon,...automated and human support. The role ensures quick issue resolution on the first contact by investing in foundational… more
- Amazon (Seattle, WA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- Amazon (Seattle, WA)
- …product roll-out strategy and vision for many of our new and exciting customer -facing and associate -facing products and features. This role is pivotal in ... Description Amazon Customer Service (CS) is a large and global...-focused mindset. They will have excellent negotiation and conflict resolution skills and be comfortable with managing ambiguity. Strategy… more
- Grifols Shared Services North America, Inc (Seattle, WA)
- …with interdepartmental teams to ensure efficient implementation and go-live, proper resolution of customer inquiry and complaints, and completing regulated ... service calls that fall outside of predetermined parameters to ensure proper resolution and documentation of customer complaint + Effectively communicate root… more
- Amazon (Seattle, WA)
- …times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate . We also eliminated ... we can resolve more cases automatically and improve the Associate experience and resolution accuracy when human...Not only do you have a deep intuition for customer needs, you are also adept with quantitative data… more
- Sanofi Group (Seattle, WA)
- …for assigned accounts and KOLs, ensuring timely responses to inquiries and coordinating the resolution of any customer issues or concerns. + Develop a deep ... through key partnerships. This role focuses on ensuring overall customer satisfaction with Sanofi and Sanofi's products and services...MBA or advanced degree. + Experience working in MS market either as a field-based Sales Associate ,… more
- Amazon (Seattle, WA)
- …day will bring new and exciting challenges that include elements of: * Drive the resolution of large scale customer impacting incidents as part of a team ... adoption, and growth from the largest and fastest growing small- and mid- market accounts to enterprise-level customers including public sector. The AWS Global… more
- Amazon (Seattle, WA)
- …times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate . We also eliminated ... SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67...encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages,… more
- Amazon (Seattle, WA)
- …and supply chain teams to forecast contacts, generate headcount plans and Customer Service Associate (CSA) schedules, analyze supply-demand gaps, and recommend ... weeks, while providing real-time network monitoring and automated issue resolution . The ideal candidate will leverage data-driven insights to...customer wait time and route customers to the associate who can best resolve their issue, on the… more
- Mill Creek Residential (Seattle, WA)
- …to achieve the community goals and increase value. **Essential Functions/Responsibilities** ** Customer Service** + Understand, support, and embody the customer ... for Mill Creek Residential + Communicate service guarantees and customer service standards to prospective and current residents +...recommendations to the Manager. Assist in the completion of market survey report to be used by the management… more