- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Wipfli LLP (Lincolnshire, IL)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... of our IT Service Desk team, responsible...of our IT Service Desk team, responsible for managing day-to-day...quality, and supports team training and documentation efforts. The Service Desk Lead acts as… more
- Marriott (Chicago, IL)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- CVS Health (Chicago, IL)
- …oversight. **Required Qualifications** + Minimum of 3 years of experience in an IT Service Desk , Application Support, or similar operational environment. ... like Epic, Cerner, or relevant clinical systems). + Expert-level knowledge of IT Service Management (ITSM) principles and tools (eg, ServiceNow). **Preferred… more
- Vantage Specialty Chemicals (Deerfield, IL)
- …vulnerability management, and third-party risk across both IT and OT systems. **End-User Support & Service Desk ** + Lead global service desk and ... responsible for global IT infrastructure, cybersecurity, desktop support, and service desk functions. This role ensures secure, resilient, and scalable… more
- AireSpring (Chicago, IL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects… more
- Paylocity (Schaumburg, IL)
- …five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a ... the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve...a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as… more
- Danaher Corporation (Chicago, IL)
- …field service processes including: operational improvement, daily management, help desk workflows, quality, and safety. + Identify and solve complex operational ... solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and… more
- RLDatix (Skokie, IL)
- …service standards Additionally, this person will be responsible for: . Interacts with the Service Desk to help resolve IT -related 2nd and 3rd line ... technology infrastructure. The Infrastructure Engineer will maintain, optimize, and support our IT systems and services to ensure that RLDatix teams around the world… more
- The Hartford (Chicago, IL)
- …Consults and provides solutions. Effectively provides excellent account management service of assigned division through strategic planning and operational ... excellence. Ensures the consistent delivery and execution of the Circle of Service process; tailoring a service plan for each client based on needs. Positively… more
- Publicis Groupe (Chicago, IL)
- …+ * Lead communication with platform partners (DV360, The Trade Desk , Amazon DSP, etc.) to stayahead of innovations and competitive intelligence. + * ... audience recommendations, budget allocation, inventory selection, and KPIs. + * Lead campaign briefing, setup, forecasting, pacing, and optimization workflows in… more
- Help at Home (Chicago, IL)
- …Develop metrics and reporting dashboards to measure performance against cost savings, service quality, and compliance benchmarks. + Lead change management ... **_Job Summary:_** The Manager, Corporate Procurement & Facilities will lead Help at Home's real estate portfolio while also...and serve as a key liaison between Finance, Operations, IT , and external partners. This is a REMOTE position… more
- Cushman & Wakefield (Chicago, IL)
- …for various positions + Coordinate with HR, department head, Office Coordinator/Office Manager, IT /Telecomm to ensure all equipment is ordered, desk is set up ... This role will directly manage operations staff, and will be responsible for service delivery through management of Operations Managers and a Facility Manager. The… more
- Owens & Minor (Chicago, IL)
- …additional Supply Chain Service technology applications and the CFE Communication Support Desk as needed. + Oversees and determines project plans for major IT ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated salary range… more
- Capgemini (Chicago, IL)
- …leading **multi-country programs** across functions like Global Contact Centers or Service Desk implementations. + Familiarity with platforms like **ServiceNow** ... isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that… more
- Rush University Medical Center (Chicago, IL)
- …technology projects as assigned. + Provide Tier 3 support and handle escalations from Service Desk and other support teams. + Participate in, and when requested ... Rush Medical Center Hospital: Rush University Medical Center Department: IT Infrastructure **Work Type:** Full Time (Total FTE between... lead , all efforts related to audits and compliance. +… more
- Paylocity (Schaumburg, IL)
- …satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of ... products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership,...to enhance and maintain client satisfaction and retention. + Lead and manage a team of Executive Account Managers… more
- Paylocity (Schaumburg, IL)
- …+ Build and maintain a pipeline of franchise prospects through effective lead generation and qualification. + Develop a deep understanding of our products/services ... Partner with direct leadership to problem solve scenarios and suggest creative solutions that lead to movement through the sales process. + Act as a subject matter… more
- TruGreen (Lake Forest, IL)
- …drive to succeed and the people skills to make every doorstep feel like a warm lead . + High school diploma or GED required (a PhD in People Skills is highly ... encouraged) + Previous sales or customer service experience is a plus, but passion and hustle...Outdoor office perks. Say goodbye to fluorescent lighting. Your " desk " comes with fresh air, sunshine, and views of… more
- Huron Consulting Group (Chicago, IL)
- …team as the expert you are now and create your future. The DBO Lead Supervisor is responsible for the oversight of teams performing revenue cycle functions across ... skills, ability to work independently, and be self-motivated are required. The Lead Supervisor will report to the Domestic Business Office leadership team. This… more