- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity ... generations?! Keep reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck Ambassador" during instruction sessions,… more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-KILDEER, IL Deliver a customer centric shopping experience by managing...credit cards and extended protection plans. + Assist Store Manager in leading and managing adherence to Standard Operating… more
- CBRE (North Chicago, IL)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... line GWS Segment Role type Full-time Areas of Interest Customer Service, Executive Management, Facilities Management Location(s) Chicago -...United States of America **About The Role** The Senior Experience Manager serves as a primary client… more
- PNC (Chicago, IL)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- The Hertz Corporation (Chicago, IL)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- Barry Callebaut (Chicago, IL)
- Manager , Customer Marketing Location: Chicago, US, 60654...is a plus * Minimum of 5 years of experience in B2B marketing, with a strong focus on distribution ... living BC's Values, and of course, loving chocolate. This Customer Marketing Manager role will "sit" within...strategy or channel marketing. * Experience in the food or ingredients industry is highly… more
- Capital One (Chicago, IL)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...roles, you'll learn the essentials of being a product manager , and we'll invest in you to grow in… more
- The Cary Company (Addison, IL)
- …thrives on coaching teams, resolving complex customer challenges, and elevating the customer experience . You'll be both a strategic leader and a frontline ... Customer Service Manager Location: Addison, IL...adjust staffing to meet service level targets Champion the Customer Experience + Serve as the escalation… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid)...offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience ... days a week in the office. This role manages the post-sale customer experience for group membership institutions using MMX educational product. Responsible for… more
- Kuehne+Nagel (Bensenville, IL)
- …is responsible, on national and location level, to manage and enhance an exceptional customer experience in accordance with the Customer Care strategy, while ... with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer...Chain Management, Logistics or related discipline + 5+ years experience leading Customer Service focused teams and… more
- Celestica (Chicago, IL)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with...are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer … more
- Colgate-Palmolive (Rosemont, IL)
- …Together, let's build a brighter, healthier future for all. As the **Associate** ** Customer Development Manager ** for our **Meijer** team, you will be primarily ... that we are a preferred supplier partner for the customer . It is critical that the individual has strong...is critical that the individual has strong analytical skills, experience of managing aP&L, and has an ability to… more
- Wolters Kluwer (Riverwoods, IL)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- Keeper Security, Inc. (Chicago, IL)
- …identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client ... are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer ...of experience in Account Management or SaaS Customer Success roles/Sales roles + Strong technical knowledge as… more
- Cornerstone onDemand (Chicago, IL)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager , you will lead...role aligned experience required. + 6+ years experience in customer support/operations roles, with at… more
- Proofpoint (Chicago, IL)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key** ** Customer Success** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- CADDi (Chicago, IL)
- About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager , you will own the end-to-end journey for our customers, from ... or customer success + Note: You do not need prior customer success experience + Track record of managing projects, clients, or cross-functional initiatives +… more