- OGE Energy Corp. (Oklahoma City, OK)
- Customer Support Advocate Requisition ID: 1458 Job Category: Administration / Clerical Location: Oklahoma City, OK, US, 73129 Job Description: **JOB ... SUMMARY** Performs various customer service functions while communicating effectively to provide assistance to customers by telephone or direct contact and assists… more
- Pearl Interactive Network (Oklahoma City, OK)
- …Network is seeking to hire Remote Customer Care Advocates.** The ** Customer Care Advocate ** provides prompt, accurate, thorough, and courteous responses to ... all customer inquiries. The Customer Care ...holidays + 401K eligibility + Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our… more
- Lumen (Oklahoma City, OK)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more
- Confluent (Oklahoma City, OK)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Confluent (Oklahoma City, OK)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as ... a strategic role that serves as our number one customer and company advocate . The role displays...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Teradata (Oklahoma City, OK)
- …in initiatives to improve Teradata Applications ability to retain, grow and increase customer satisfaction + Provide guidance, direction and support to regional ... End Users on system capabilities, and best practices. + Advocate necessary changes for evolving existing products in cooperation...Customer solutions on top of Teradata Applications + Support POC / POV engagement + Establish and maintain… more
- Trellix (Oklahoma City, OK)
- …and services that inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer success focus, ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- GE Appliances, a Haier company (Oklahoma City, OK)
- …**Remote Consumer Advocate ** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will ... 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their...the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone… more
- Amazon (Oklahoma City, OK)
- …committed to being Earth's Safest Place to Work, Best Employer and Most Customer -Centric Company. To get there, we need exceptionally talented and empathetic leaders ... Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and… more
- FranklinCovey (Oklahoma City, OK)
- …best practices. + Coordinate with internal teams (sales, services, product, and tech support ) and advocate for client needs and issue resolution. + Occasional ... understand the learning environment, learner profile, and program timeline. + Advocate solutions by aligning relevant content, technology, and services and clearly… more
- NTT America Solutions, Inc. (Oklahoma City, OK)
- …Schedules and facilitates weekly project status meetings. + Provides sales engineering support for RFP responses. + Fully defines, implements and tests RES business ... client services process to meet quality standards. + Acts as the company's advocate for adherence to all privacy and confidentiality regulations and laws relative to… more
- Mitsubishi Chemical Group (Oklahoma City, OK)
- …closely with MCPP sales, marketing, R&D, quality, and production operations to support customer activities, developments and requirements. + Capture market ... forecasts and program communication). + Assist in resolution of customer complaints, support new product developments and...to the company core values, acts as a company advocate and a role model to others. + Familiar… more
- CVS Health (Oklahoma City, OK)
- …related to Customer Service, Claims, Enrollment, Billing and Reporting in support of internal and external partners. + Ability to utilize Meritain's proprietary ... what we deliver. Our Heart At Work Behaviors (TM) support this purpose. We want everyone who works at...IT programming. + Solicits and assesses internal and external customer feedback to drive continuous quality improvement on the… more
- Teradata (Oklahoma City, OK)
- …transformation, and cloud modernization, the SE leverages their expertise to drive sales and support customer success. The SE is a hands-on professional, who not ... extended account team on account planning and strategy, and partners with Consulting, Customer Services, Global Sales Support , Pricing, Finance, and sales to… more
- Broadcom (Oklahoma City, OK)
- … account teams as a critical member of the team acting as the customer advocate , collaborating on successful account strategies, and taking ownership of ... you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help… more
- Trellix (Oklahoma City, OK)
- …collection, analysis, and reporting of finished intelligence. The role will support customer security operations including planning and risk assessment, ... and professional services. + You will serve as a customer advocate capturing and responding to inquiries,...and deliver presentations describing Trellix threat intelligence services in support of sales activities and customer engagements.… more
- Emerson (Oklahoma City, OK)
- …Partner with field marketing to develop account-based marketing strategies and event support materials. + Gather customer feedback through interviews, surveys, ... Support sales teams with technical training, presentations, and customer -facing tools to effectively position products. + Identify and... and market trends. + Act as a vocal advocate for NI products and solutions across all internal… more
- Rocket Software (Oklahoma City, OK)
- …to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... The Principal Solutions Advisor will provide expert level technical support in the field for DB2 Tools for z/OS....product/solution is fulling functioning according to specifications + Share customer feedback to product management in a variety of… more
- Wolters Kluwer (Oklahoma City, OK)
- …operations, including platform support , ticket creation and triage, business, and customer support . Define system enhancements based on feedback and growth ... role will entail the below. **Strategic Leadership:** Be the voice, advocate , and visionary for product information within the organization. Develop comprehensive… more