- Treasury Wine Estates (Napa, CA)
- …party Customer Service team calls. + Communicates issues/status effectively to DTC Customer Service Manager. About You + Prior eCommerce and ... ) Operations Coordinator who will support all DTC Inbound Customer Services via third-party provider...DTC Brand/Site Training Docs so that third- party Customer Service team has appropriate information when… more
- Treasury Wine Estates (Calistoga, CA)
- …Responsibility & Accountability: Financial + Assist with achieving or exceeding key DTC financial objectives including, but not limited to, total revenue, wine club ... primary host for VIP guests + Maintain consistent guest service standards + Educate the guests about the wines,...a captivating manner as to increase sales and build customer loyalty. + Engage directly with guests and proactively… more
- Domaine Chandon (Yountville, CA)
- …strategy by setting its direction & priorities, leading on-site and online customer service , elevating the brand, and meeting sales targets. By ... language is a plus Professional experience & know how: Customer service experience is required. To perform...POS & team management experience + Deep understanding of DTC business is highly recommended Technical & Management skills:… more
- E&J Gallo (St. Helena, CA)
- …Luxury Capabilities team, including maintaining the integrity of the consumer database and providing customer service . Serves as a resource to the Brand Team in ... Future. Summary: Responsible for the execution of business strategies to drive customer loyalty, acquisition and retention - overall KPI is maximizing the lifetime… more