- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- CoreSite (Chicago, IL)
- …and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of ... that internal customer demands are met. A Tier 2 technician requires the following skills:...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- RKON (Chicago, IL)
- …and proven experience with Microsoft 365 and Teams. Must possess above average customer service , organizational, verbal and written skills. The goal of End ... do not contact. Responsibilities Include: + Provides world class customer service by acting as a ...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- RKON (Chicago, IL)
- …impacting issues as well as applying changes or modifications to existing support customer environments to maintain both quality of service and security ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. RKON does not… more
- Crash Champions (Westmont, IL)
- …Protech Caliber Elitek Elite Mobile Auto Solutions Journeyman Technical Parts Detailer customer service service advisor **Responsibilities** + Provide ... experience required + Proficient in Microsoft Office 365 required + Superior customer service skills required + Strong problem-solving capabilities required +… more
- Crash Champions (Romeoville, IL)
- …+ Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Argonne National Laboratory (Lemont, IL)
- …for supervising and mentoring a team of 3-5 Tier 1 and Tier 2 support professionals in the IT Service Desk, which serves as the first point of ... The IT Service Desk Manager is a technical lead role...Desk's operations, applying ITIL frameworks to improve processes, enhance customer experience, and ensure alignment with the organization's strategic… more
- Keeper Security, Inc. (Chicago, IL)
- …in company policies + Know when to escalate more in-depth issues to the Tier 2 team + Provide excellent B2B customer service and top notch support + ... Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise...customer calls, tickets and chats regarding product problems, service questions and general client concerns + Consistently remain… more
- Rush University Medical Center (Chicago, IL)
- …. **Summary:** This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests from ... **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** Employee Service Center **Work Type:** Full Time (Total FTE between 0.9 and… more
- Eaton Corporation (Chicago, IL)
- …headfirst into real-world problems, honing the skills you need to develop into a top- tier leader. Your assignments are more than tasks and busy work, they're your ... degree) with a $10,000 sign on bonus. This Field Service Engineering role includes a company vehicle and eligibility...August of 2025 * Minimum overall cumulative GPA of 2 .8 * Minimum of one internship/co-op experience or an… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- CoreSite (Chicago, IL)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... currently hiring for the Day Shift: 6:00 am - 2 :30 pm Tuesday through Saturday A Tier ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- CoreSite (Chicago, IL)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... shift which requires the ability to regularly work from 2 :00 pm to 10:30pm CST Tuesday - Saturday. Mechanical...and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV… more
- Cengage Group (Chicago, IL)
- …any unexpected events or issues that may affect attendance or performance. **Experience** + 1- 2 Years Experience in Customer Service + Bilingual - Fluently ... we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Tier 2 - Student Advisor is a critical role… more
- Sinclair Broadcast Group (Chicago, IL)
- …to local Tier 3 dealerships is needed, and experience/contacts with regional Tier 2 associations is beneficial. Existing contacts within the auto industry ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- CH Robinson (Lisle, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- Kyndryl (Chicago, IL)
- …Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes ... + **Business Development:** Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This… more
- Encore (Rosemont, IL)
- …preferred. * 2 + years of field experience in specialty area is required. * 2 -3 years of customer service or hospitality experience is preferred. * ... Position Overview The Sr. Technical Lead is a Mid- Tier technical Operator, focusing on small general session...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Crash Champions (Schaumburg, IL)
- …of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs ... Ability to: + Read and understand factory and non-factory service information + Perform and analyze vehicle health analysis...factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose,… more
- Crash Champions (Westmont, IL)
- …of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs ... remote operations run smoothly and can focus on taking care of the customer . The position is responsible for managing support departments and continuous improvement… more