- Broadcast Music, Inc. (Nashville, TN)
- …necessary resources. Facilitates new hire training and supporting assessments ensuring engagement , knowledge transfer, and associated growth in a new hire's skills ... and abilities. Directs the Director, Sales and Performance Development Coach , Sales efforts to ensure that individual growth opportunities are identified, and a plan… more
- Amazon (Nashville, TN)
- Description Senior Business Coach Equal parts advisor and operating partner, Amazon's team of Business Coaches assist and guide our Delivery Service Partner (DSP) ... package delivery businesses during a transformational time. The Senior Business Coach finds and executes value-creation opportunities and manages the DSP… more
- Walmart (Nashville, TN)
- …issues). Monitors sales and project budgets; assessing the economic and customer experience impacts of project decisions; evaluating tradeoffs; creating a ... of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.… more
- Lowe's (Franklin, TN)
- …to engage and coach associates on the floor to promote a customer service culture. * Provides input to HR COEs regarding specific functional strategies, ... in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development of… more
- TOCA USA (Franklin, TN)
- …management candidates, develop a pipeline of potential talent for long-term growth, and raise engagement from skilled team members. + Coach a team of motivated ... front-desk personnel, and experience functions, fostering a collaborative and customer -focused atmosphere. + Manage scheduling and staffing to ensure optimal… more
- Deloitte (Nashville, TN)
- …to the firm's growth and development in a variety of ways, including: + Engagement Management: Lead engagement planning and budgeting; mobilize and manage ... levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk + Client Management: Manage day to… more
- Kohl's (Murfreesboro, TN)
- …You are the primary leader for delivering customer experience and associate engagement . You will teach, coach and develop associates to deliver excellent ... associates accountable to individual goals (eg, credit, loyalty) + Coach store team to increase their knowledge, providing opportunities...and easy to understand and is compelling to the customer + Maintain appropriate levels of product on the… more
- LifePoint Health (Brentwood, TN)
- …leadership to improve leadership capabilities, workforce performance, and overall engagement . Works independently without direct supervision, conferring with the ... to stakeholders. * Provideoperationalsupportforspecific specialprojectsinassignedareasofexpertise. * Provide excellent customer service at every interaction. * Identifytrendsandofferrecommendationsforprocessimprovementorissueresolution. *… more
- Marriott (Nashville, TN)
- …successfully execute the sales strategy by focusing on transactional excellence for customer accounts served in the market. May participate in property engagement ... and business evaluation. Handle incoming leads for group business, align customer preferences with brand needs, and actively up-sells each business opportunity… more
- Wells Fargo (Nashville, TN)
- …to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an ... enhanced customer experience and drive growth in the business, while...for the branch. In this role you will: * Coach , develop and build a high performing team to… more
- VF Corporation (Nashville, TN)
- …Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement , merchandising, operations, and community connection are all ... lasting connections. **How You Will Make a Difference** + Coach and develop staff to exceed individual and store...provide training and ongoing development of store staff in customer engagement and all company programs, policies… more
- HCA Healthcare (Nashville, TN)
- …implement and improve ITSM Service Management Practices . Oversee user and stakeholder engagement to ensure that they are key participants in process and tool ... that support strengthening and improving service management practices . Coach and lead team members on achieving goals and...be comfortable in front of executive audience. . Focused customer perspective toward service delivery and the ability to… more
- Sunrun (Nashville, TN)
- …monitor and track intraday and daily/monthly performance; driving departmental and customer facing improvement initiatives within the company; The Manager must ... in-field coaching to increase the productivity of in-store reps + You will coach , develop and hold leadership accountable + Drive towards team lead generation and… more
- Verint Systems, Inc. (Nashville, TN)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... AI. + Innovation - define market requirements for platform solutions using customer needs, market dynamics, industry trends and the competitive landscape as inputs.… more
- Merck (Nashville, TN)
- …Rare Disease Account Specialist serves as a key point of contact to customer accounts for our Company's Pulmonary Arterial Hypertension (PAH) business. This role ... formulary access, and design account strategies to meet local customer needs. + This is a field-based sales position...understand needs and become a trusted resource **Care Team Engagement :** + Provides approved disease and product information and… more
- Cardinal Health (Nashville, TN)
- …eCommerce contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. ... capabilities of the digital marketing platforms, and the IT, Product Management, and Customer Operations teams to deliver the right communications at the right time… more
- US Bank (Mount Juliet, TN)
- …maintains and manages an effective advisory and service environment through the customer engagement model. Proactively communicates with customers to demonstrate ... demonstrating and ensuring all team members provide an excellent customer experience reflective of US Bank culture and core...all banking laws and regulations. This role will regularly coach , develop, mentor and train team members and exercise… more
- Under Armour, Inc. (Antioch, TN)
- …of Sales, Profitability, and other key objectives for the store + Recruit, hire, coach and retain a high-performing team + Analyze daily sales trends to make ... the store + Effectively use technology to enhance athlete engagement and drive the achievement KPIs + Support omni-channel...and Social campaigns and athlete contests **_Brand image & Customer Experience_** + Act as the leader on duty… more
- Deloitte (Nashville, TN)
- Configure, Price, Quote (CPQ) Specialist Master Customer & Marketing is creating a new model for a new age-we are an agency and a consultancy. Understanding the ... entire industries. That's the power of driving disruption. That's Customer & Marketing. Work you'll do + Client Management:...+ People Development: Perform the role of a resource coach ; provide input and guidance into the staffing process;… more
- Comcast (Nashville, TN)
- …well as best practices as they relate to sales processes, store schedules and customer engagement . Job Description Core Responsibilities + Achieves all sales and ... cash handling policies and procedures. + Leverages available tools to monitor customer feedback, coach and take action to improve the store experience. + Is… more
