- SHI (Nashville, TN)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Nashville, TN)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Nashville, TN)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Confluent (Nashville, TN)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Philips (Nashville, TN)
- As an individual contributor in this Customer Success Manager you will serve as the corporate and customer /facility point of contact - managing service ... the Detroit metro area and nationally as needed._** **Your role:** + As a Customer Success Manager , you will communicate the IDN business plan to our… more
- Cleo (Nashville, TN)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- PagerDuty (Nashville, TN)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Strategic Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Trustmark (Nashville, TN)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Wolters Kluwer (Nashville, TN)
- **_NOTE: Must be able to work during Central Time normal business hours._** The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and ... with sales, marketing, product, and support teams to align customer strategies and drive overall success . Overall, the CSM focuses on enhancing customer … more
- Trellix (Nashville, TN)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Nashville, TN)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Quadient (Nashville, TN)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... way. The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Capital One (Nashville, TN)
- Locations: Sales - TN - Nashville, United States of America, Nashville, Tennessee Dealer Success Manager - Nashville, TN As a Dealer Success Manager , you ... nature of this role, we are looking for a customer centric individual who can excel at training/driving tool...(80% travel) - Driving process improvements aligned with desired customer outcomes - Providing subject matter expertise on processes… more
- Amazon (Nashville, TN)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... mission-critical applications on top of AWS services. AWS is seeking a Sr. Customer Solutions Manager (CSM) to help customers realize sustained business value… more
- American Express (Nashville, TN)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Amazon (Nashville, TN)
- …and third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven...opportunity to develop the business requirements and influence the success of these partners. In this role, you will… more
- Amazon (Nashville, TN)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...creativity, and influence to navigate challenges and drive project success . A day in the life You come into… more
- Tractor Supply Company (Brentwood, TN)
- Manager , Customer Solutions Center **Overall Job...believe in managing your time for business and personal success , which is why we empower our Team Members ... whatever it takes to provide a solution for the customer . This position is responsible for the execution of...This position is responsible for the execution of the Customer Solutions Center strategic vision and contributes to the… more
- Amazon (Nashville, TN)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be the trusted finance partner for fulfillment ... an owner and where every day is Day One. Success in Role: You know your business and identify...business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to… more
- Amazon (Nashville, TN)
- Description Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team. If you are a strategic thinker with a strong background in ... up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage...and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and… more