- Omni Hotels (Nashville, TN)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... + Maintain a professional business appearance, attitude, and performance. + Prior guest service experience required, preferably hotel front office experience. +… more
- Kimpton Hotels & Restaurants (Nashville, TN)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service ...information. + Complete all items on appropriate (AM, PM, Overnight ) checklist by end of shift. + Conduct pre-assignment… more
- Marriott (Nashville, TN)
- **Additional Information** Overnight Shift, Pay: $18/hour **Job Number** 24182116 **Job Category** Rooms & Guest Services Operations **Location** The Inn at ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that… more
- Aimbridge Hospitality (Nashville, TN)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more
- Aimbridge Hospitality (Nashville, TN)
- …Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making ... to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency...all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with… more
- Marriott (Goodlettsville, TN)
- **Additional Information** 1 Full Time and 1 Part Time, Overnight Shift, Front desk agent , Hotel Operations. **Job Number** 24192155 **Job Category** Finance & ... Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all… more