- HealthEdge Software Inc (Nashville, TN)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Amazon (Nashville, TN)
- …is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will ... CS operations to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen stakeholder management,… more
- Aaron's Inc (Lebanon, TN)
- ** Customer Accounts Manager ** **Hiring Range $14.00...to the General Manager + Build authentic customer relationships to support customers in their ... achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help our… more
- Amazon (Nashville, TN)
- …the Knowledge leadership team in ABCS and will report directly to the Senior Manager , Amazon Business Customer Service Knowledge. While this role is an ... Description The Amazon Business Customer Service (ABCS) team is looking for an...(ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge… more
- Amazon (Nashville, TN)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... mission-critical applications on top of AWS services. AWS is seeking a Sr. Customer Solutions Manager (CSM) to help customers realize sustained business value… more
- Amazon (Nashville, TN)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with Consumer ... network, being the go-to person for anything related to customer service delivery for customers - Support ...to customer service delivery for customers - Support the CS senior leadership for the network strategy… more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Nashville, TN)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Nashville, TN)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Amazon (Nashville, TN)
- …Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs ... The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts… more
- Amazon (Nashville, TN)
- …Digital, Device and Alexa Support (D2AS) organization is seeking a Program Manager to join the D2AS Executive Customer Relations (ECR) team. The D2AS ... and to improve digital services and devices that will prevent similar customer issues . Support the Device Safety & Compliance and Offensive Content and Privacy… more
- Amazon (Nashville, TN)
- Description Do you like to help shape the future of customer support ? Earth's Most Customer Centric Company is seeking an exceptionally talented individual ... to join our CS GO team as a Vendor Manager . This leader will manage external vendor relationships, drive...energy directly into the Amazon Flywheel by providing exceptional customer experiences and lowering support cost. Amazon… more
- Confluent (Nashville, TN)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Nashville, TN)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Amazon (Nashville, TN)
- Description At Amazon delivering millions of packages each day and fulfilling customer orders from all over the world is what we do. Our Finance teams help drive the ... company forward by partnering closely with global cross-functional teams to support the growth of and optimization of our network; driving controllership,… more
- Amazon (Nashville, TN)
- …you want to join one of the most exciting teams at the world's most customer -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, ... improvement, providing insights through data driven reports to identify customer experience trends, and coordinate the interests of the...are looking for a highly skilled and motivated Sr. Manager , CX Strategy, Insight and Program to help drive… more
- Verint Systems, Inc. (Nashville, TN)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Amazon (Nashville, TN)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, to ... to having them assembled or installed, this business involves the highest Customer expectations and operational complexity. We move quickly to bring about positive… more
- Amazon (Nashville, TN)
- …shippers, property managers, global sellers and storage owners. Shipping & Delivery Support (SDS) is a customer service organization dedicated to creating ... world class support for these new customer segments. To achieve our mission SDS is seeking...our mission SDS is seeking a Senior Operations Program Manager to support our Delivery Station Liaison… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, you ... will support several key programs and influence multiple cross-functional teams'...programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be… more