- Cleo (Boston, MA)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
- Ally (Boston, MA)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred; however, remote option possible. The Senior Actuarial Analyst is responsible for developing and supporting a robust reserving framework… more
- ABBTECH Professional Resources, Inc. (Boston, MA)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
- BXP (Boston, MA)
- …on and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- American Tower (Woburn, MA)
- …past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a ... **The Team** We are seeking a Collections Analyst to join American Tower's Accounts Receivables team....and drive success with external customers by providing excellent service . **What You Need to Succeed** + Bachelor's degree… more
- AeroVironment (Wilmington, MA)
- …evaluation criteria used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze email and ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with… more
- Teradyne (North Reading, MA)
- …results. Opportunity Overview: We're seeking a proactive and analytically driven FP&A Analyst to partner with our Manufacturing and Supply Chain organizations. In ... who share our passion and determination. Our commitment to customer success drives us to go the extra mile....form. In addition, you may also contact the HR Service Center at ### or contact them at ###@teradyne.com… more
- The Computer Merchant, LTD. (Quincy, MA)
- …relationships with management, end users, vendors, other project team members; excellent customer service skills. Excellent oral and written communication and ... Office is seeking a highly motivated Project Manager/Technical Business Analyst (PM/BA) with real-world expertise in supporting project management, software/system… more
- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Beth Israel Lahey Health (Charlestown, MA)
- … relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging,… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- Dana-Farber Cancer Institute (Boston, MA)
- …and PowerPoint. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Attention to detail, customer service orientation, and proven ability to perform work accurately ... team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information... II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- CBRE (Boston, MA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Optiv (Boston, MA)
- …will work closely with our Technology Engineers, Architects, and Threat Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance ... the ability to rotate between days,_ _mids_ _, and nights._ The Sr. QA Analyst will provide deep level analysis for client investigations utilizing customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Cardinal Health (Boston, MA)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- State of Massachusetts (Boston, MA)
- … service tickets in alignment with departmental policies, ensuring high-quality customer service . * As necessary, may provide functional supervision to ... backgrounds, nationalities, and roles. **Job Description:** Official Title: Endpoint Management Analyst Weekly hours: 37.5 hours Salary range: $73,000 to $77,000… more
