- MetLife (Omaha, NE)
- Job Title Customer Care Advocate Job Location Omaha NE - Virtual with in person training. New Hires must live within a commutable distance of Omaha NE. ... Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex … more
- Oracle (Lincoln, NE)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... velocity: prototype quickly, validate with customers, and scale what works. + Advocate for security, reliability, and measurable outcomes. Disclaimer: **Certain US … more
- CVS Health (Lincoln, NE)
- …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... is the first step in creating the member's Individualized Care Plan and sets the foundation for follow up...**Education** + At least 2 years of experience in customer service, healthcare and/or a call center + Demonstrated… more
- CenterWell (Lincoln, NE)
- …location or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and ... 6am-2:30pm EST.** + **Required to work a rotating holiday schedule.** The **Clinical Care Coordinator** helps to ensure optimal continuity of care for patients… more
- Sharecare (Lincoln, NE)
- … and positive member experience that leads to improved health outcomes. The Care Manager will advocate and guide utilizing motivational interviewing techniques ... individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit… more
- Humana (Lincoln, NE)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and...a cohesive team with one goal: be the best advocate for our customers + Provides ongoing coaching and… more
- Oracle (Lincoln, NE)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- Oracle (Lincoln, NE)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- Oracle (Lincoln, NE)
- …come up with a roadmap to transition and implement a best fit solution that meets customer requirements. + Act as an advocate for the Customer . + Excellent ... OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- ITW (Lincoln, NE)
- …as well as whole house integration with national accounts. + Serves as the customer advocate and trusted business advisor in the organization. Handles ... and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures. Alpine...customer issues to resolution. Marshalls resources such as software… more
- Walmart (Papillion, NE)
- …you'll do ** How You'll Make An Impact: + Provide evidence-based vision care to ensure patients health and well-being by recommending and prescribing medications and ... example, red eye, LASIK surgery, cataract surgery). + Deliver routine vision care using evidence-based care guidelines.Educate patients and store associates on… more
- Baylor Scott & White Health (Lincoln, NE)
- **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed ... service experience. Despite encouraging improvements in treatment innovation, the delivery of care is inconsistent, resulting in variations in the quality of care… more
- Oracle (Lincoln, NE)
- …us to shape the future of healthcare, transforming how clinicians deliver care through AI-driven solutions that enhance efficiency, reduce burnout, and improve ... insights, improving decision-making and delivering measurable impact for patients and care teams. **Key Responsibilities** + **Product Strategy & Roadmap:** Define,… more
- Oracle (Lincoln, NE)
- …of OCI's cloud-native capabilities. + Serve as a technical advisor and advocate for best practices related to security, scalability, and high-availability in ... cloud monitoring, logging, and troubleshooting distributed systems. + Strong customer -facing skills in technical advisory, pre-sales, or consulting capacities. +… more
- Oracle (Lincoln, NE)
- …team of seasoned practitioners and Subject Matter Experts, managing critical Customer escalations focused on Accounting, Core Financials and Enterprise Performance ... Management. You will take ownership of complex Customer issues, develop resolution plans, and drive them to...exhibit grace under pressure, execution drive and readiness to advocate for the Client while balancing the needs of… more
- Oracle (Lincoln, NE)
- …Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle… more
- Oracle (Lincoln, NE)
- …case volume, and increase operational efficiency. + Act as an executive customer advocate , supporting strategic accounts and strengthening long-term customer ... Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer base. The… more
- Oracle (Lincoln, NE)
- …Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our… more
- Capital One (Lincoln, NE)
- …compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people, ... of working virtually at home? Then a Capital One Customer Operations role may be the role for you!...we do at Capital One. It's how we take care of our customers. It's how we're changing banking… more
- Oracle (Lincoln, NE)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more