- InEight (Omaha, NE)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... with matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great opportunity to become a product expert… more
- Cornerstone onDemand (Omaha, NE)
- …or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting ... The Advanced Technical Support Specialist delivers world-class, elite-level...+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer … more
- Mass Markets (NE)
- …+ One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES ... a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data...of customers each week across the country to resolve support issues and ensure a best-in-class customer … more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …in appropriate case management system. **Knowledge and Experience** + 2 years equivalent customer service or technical support experience. + Possesses and ... The Client Support Specialist acts as a support resource to our customer base utilizing...and proper use of Simplifile software solutions. + Resolve technical problems reported by the customer to… more
- Mass Markets (NE)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales ... customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative … more
- CAI (Lincoln, NE)
- …Oracle, SQL Server, etc. + Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing, resolving, and ... Support Specialist** to remotely provide Level One technical support to a corporate tax software...quick decisions using resources and independent judgment to resolve technical customer issues and provide timely statuses… more
- Mass Markets (NE)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- iCIMS (Lincoln, NE)
- … Education and promote self-service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …be 10:30am - 7:00pm CT. **Knowledge and Experience** + 3 years' experience in a customer -facing technical support role or 1 year experience and a bachelor's ... Overview **Working Hours: M-F from 10:30am - 7:00pm CT.** **Responsibilities** + Leverage technical expertise to assist clients in the use of their ICE Mortgage… more
- Abbott (Omaha, NE)
- …* Manage integration timelines and conduct exit interviews to present results and secure customer buy-in. * Deliver technical support onsite and remotely for ... integrations at customer sites, collaborating with project managers to execute technical plans. * Conduct entrance interviews to assess customer needs and… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …interactions in CRM system **Knowledge and Experience** + Three (3) years' experience in a customer -facing technical support role or 1 year experience and a ... **Work Hours: 10:00 am to 7:00 pm Central time** **Responsibilities** + Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology… more
- Eaton Corporation (Lincoln, NE)
- …integration activities through direct interface with PCD Customers. Provide pre- and post-sale customer technical support for external and internal customers ... practices. Control and verify all marketing collateral and project technical specifications. + ** Customer Support ...marketing collateral and project technical specifications. + ** Customer Support and Integration** - Understand and… more
- Mass Markets (NE)
- …with experience. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role… more
- Trellix (Lincoln, NE)
- …and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Envista Holdings Corporation (Omaha, NE)
- …+ Deliver product presentations, and demonstrations,and provide post-sale technical support to healthcare clinicians. + Identify customer needs and pursue ... in assigned territory. + Collaborate with various departments including Customer Care, Technical Support , and Manufacturing to ensure prompt and… more
- Air National Guard Units (Lincoln, NE)
- …and mitigates security vulnerabilities of installed system hardware and software. 3. Provides customer technical assistance and support for all users. ... components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of...Provides ongoing technical support to customers to ensure proper functional use of… more
- Patterson Companies, Inc. (Kearney, NE)
- …service forms, records, and documentation as required. + Maintain strong and supportive customer relationships by providing technical support after repair or ... of Service Technician for Feedyard Software & Networking provides technical support , maintenance and repair for Animal...Please take a look at one of our typical customer installation sites: https://bcove.video/3Xspicf As an IT Field Service… more
- Oracle (Lincoln, NE)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service… more
- Oracle (Lincoln, NE)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- Responsible for providing comprehensive on-site technical support and customer service leadership at CASTLE-NET program field offices. Functions as both a ... others. **Key Responsibilities** + Deploy to CASTLE-NET field offices for on-site technical support , advanced troubleshooting, and customer service… more