- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk… more
- CAI (Lincoln, NE)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Robert Half Technology (Grand Island, NE)
- …of help desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... Description The Technology Help Desk Supervisor role is to lead ...guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- BAE Systems (Omaha, NE)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... innovative IT solutions that enable our customers to achieve their missions. As a ** Lead Tier 2 Remote Support Analyst** , you'll play a critical role in providing… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... The SOC Incident Response Lead , serving as SOC Lead , is...Manage and coordinate the resolution of IT incidents and service requests from initial detection through closure + Oversee… more
- Kiewit (Omaha, NE)
- …spanning IT, HR, Business, and beyond. As the KSD Manager, you will lead a cross-functional help desk team dedicated to one-touch resolution, exceptional ... resolution rates. **Qualifications** **Required:** + 3+ years of experience in service delivery or help desk leadership (cross-functional experience strongly… more
- CACI International (Omaha, NE)
- …US * * * **The Opportunity:** CACI is seeking a Systems Administrator to support a Service Desk team on the F3I program. The employee can work from Omaha, NE. ... + Support end-user applications and work in a multi-tier service desk as well as work with...manner. + Communicate issues and resolutions with your team lead . + Define and strategize Incident, Knowledge and Problem… more
- Extra Space Storage (Omaha, NE)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... Requirements** + Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure… more
- Cognizant (Lincoln, NE)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Solutions is currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of the Cognizant's Cloud,… more
- Wabtec Corporation (Omaha, NE)
- …the customer within Wabtec. The TPM's primary objective is to provide customer-valued service as set forth in established Service support agreements. **How will ... responsible for overall execution of, and compliance with, the I-ETMS Maintenance Service Agreements for Customer's positive train control (PTC) operation. The TPM… more
- Fujifilm (Lincoln, NE)
- …This position requires interaction with development, marketing, sales, technical support, field service , the end user, outside vendors and all other service ... as they are released, often with limited training + Lead and coordinate First Of Kind deployments + ...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more
- H&R Block (Omaha, NE)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious,...hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader… more
- Confluent (Lincoln, NE)
- …across Cloud Service Providers (CSPs) in partnership with R&D + Lead and develop a high-performing team, fostering career growth and operational excellence ... is seeking a seasoned Director of Cloud Finance to lead financial planning, analysis, and strategic decision support for...influence complex revenue deals in partnership with Sales, Deal Desk , and Accounting to achieve optimal revenue outcomes and… more
- Sprinklr (NE)
- …frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports and system ... ideal candidate will partner with cross-functional business partners to provide A+ customer service and support to the business as well as outside vendors. This… more
- Atrium Hospitality (La Vista, NE)
- …and services. + **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs. **Job Description** What You Will Do: * Lead ... building loyalty. * Collaborate across departments to deliver seamless service and operational excellence. * Drive financial performance by...We Are Looking For: * 2+ years of front desk experience - Because you've seen it all and… more
- Nelnet (Lincoln, NE)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... Nelnet Insurance Services is seeking an Insurance/Reinsurance Finance Controller to lead finance strategy, reporting, and controls across our reinsurance portfolio.… more
- St. George Tanaq Corporation (Lincoln, NE)
- …of the Chief Information Officer (HUD OCIO). The Senior Software Developer will lead design and delivery of enterprise software for HUD ADPS, providing technical ... position. Candidates must reside in the United States. **Responsibilities** + Lead end-to-end solution design, coding, code reviews, and integration for enterprise… more
- Ross Stores, Inc. (Bellevue, NE)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... environment\. * Must maintain a high level of Customer service \. * Must demonstrate the ability to lead... service \. * Must demonstrate the ability to lead , manage, motivate and communicate positively to Store Associates… more
- Molina Healthcare (Lincoln, NE)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... 1. Development, 2. PMO, 3. Testing, 4. Maintenance, 5. Service Training, 6. Awareness & Communications. This role includes...leadership skills required, as well as the ability to lead and work as part of a team. +… more