- Burlington (Natick, MA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- ThermoFisher Scientific (Cambridge, MA)
- …2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, Abilities: Demonstrated verbal, written ... skills. Must maintain Thermo Fisher Scientifics' Four-I Values. Proven excellence in customer service skills. Detail oriented, problem solver, promotes team… more
- Humana (Boston, MA)
- …you. We are seeking a dynamic and experienced Lead Product Manager to lead our self- service and support product line encompassing both services and digital ... **Become a part of our caring community and help us...teams. The selected candidate will collaborate closely with IT Service Management (ITSM) practices, ServiceNow product owners, Customer… more
- ThermoFisher Scientific (Cambridge, MA)
- …various levels of personnel at the customer site. + Must deliver excellent customer service to include maintaining a professional appearance at all times. + ... / Instrument and Enterprise Services Division **What will you do?** + Act as Lead representative to coordinate lab equipment service , both planned and unplanned… more
- The Childrens Place (Braintree, MA)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Braintree, Massachusetts **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Bright Horizons (Newton, MA)
- …mentor individuals and teams to continually raise performance and achieve excellent customer service . + Excellent communication skills (both written and verbal). ... The IT Service Desk Team Lead at Bright...resolution. Provide guidance and mentorship to junior analysts. + ** Customer ** ** Service ** **Excellence:** Deliverexceptionalcustomerservicebyactivelylisteningto users, empathizing with… more
- Compass Group, North America (Brighton, MA)
- …within the department while maintaining the highest standards and levels of customer service . Essential Duties and Responsibilities: + Oversees, monitors and ... + We are hiring immediately for a full time LEAD FOOD SERVICE WORKER position. + Location:...inventory, cash reports and production records. + Responds to customer needs and requests; resolves customer concerns.… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the ... junior team members **Education and Experience Required:** + Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar + Minimum… more
- The Salvation Army (Dorchester, MA)
- Overview Membership Service Lead responsibilities include selling and/or verifying memberships through POS system, providing information, and answering questions ... programs. This position assumes a leadership role for the Customer Service Associate role and takes on...The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is… more
- Whole Foods Market (Newton, MA)
- …people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout ... demand management, labor utilization, and execution of store processes (for Customer Service ). As the Supervisor, you support the Team Leader in leading and… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- HomeSafe Alliance (Boston, MA)
- …Collaborate with other departments such as warehouse management, safety compliance, and customer service to streamline dispatch operations. + Support the ... **Title:** Lead Dispatcher - Military Move **_HomeSafe Alliance_** is...a related field. + Three years' experience Dispatching or customer service in transportation industry, or related… more
- Eversource Energy (Westwood, MA)
- …_Lead Change_ + Proactively seek out opportunities to improve business performance and customer service \. + Respond positively to new demands or circumstances + ... Scope of Position: Individual will participate in and act as a technical lead for planning work, maintenance, repair, and/or project activities within the Technical… more
- Humana (Boston, MA)
- …various domains across Insurance like Enrollment, Product, Claims, Provider, Clinical and Customer Service , etc., to set the future direction, innovate, craft ... **Become a part of our caring community and help us...businesses such as Home Health! We are seeking a Lead Solutions Architect who loves the challenge of solving… more
- Humana (Boston, MA)
- …insurance-related processes, such as claims processing, policy administration, and customer service operations. + **Technical Leadership:** Provide expert ... **Become a part of our caring community and help us...closely with business units (eg claims, access management, and customer service ) to understand their needs and… more
- Paper Source (Dedham, MA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **79391BR** **Title:** Sales Lead - PT **Location/Division:** MA - Dedham -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- ThermoFisher Scientific (Cambridge, MA)
- …lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee ... biological products etc.), Will work with hazardous/toxic materials **Job Description** As part of the Thermo Fisher Scientific team, you'll discover meaningful work… more
- Guardian Life (Boston, MA)
- Guardian is seeking an experienced **Implementation Program Lead , Group Benefits** to join our Platform Transformation Team **.** We are embarking on a multi-year ... policy administration and claims platforms to enable a best-in-class customer experience. The Implementation Program Leader will oversee and...a member of the Transformation Team, you may also lead ad hoc business initiatives and be the single… more
- IQVIA (Boston, MA)
- …Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time ... and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical...communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Comply with Good Clinical Practices (GCPs), applicable… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …+ Excellent interpersonal, communication, negotiation, and presentation ability + Superior customer service and relationship-building skills + Category strategy ... is true to the best of my knowledge. **Job Description** The Procurement Lead , Senior Director, will be responsible for leading the Procurement Category Team. This… more