- Lumen (Boston, MA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- ABM Industries (Boston, MA)
- …contracting and facility operational support. **ABM Education Industry Group Senior Business Development Manager** **About Us** ABM, an international facility ... and facility operational support. **Position Summary** We are looking for a Sr . Business Development Manager to join our Education Solutions team to continue… more
- ThermoFisher Scientific (Waltham, MA)
- …pricing strategies, and providing customer support. + Act as the customer advocate interacting with functional partners including R&D, Program Management, ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Sr Manager, Product Management (BioProcessing Equipment)** **R-01303607** Waltham, MA… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Amazon (Boston, MA)
- …Executive Sponsorships Program (ESP) team is seeking an exceptionally motivated, customer -obsessed Senior Program Manager with experience developing and ... 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program...customer 's organizations. We are looking for an expert Senior Program Manager to continuously improve our program engagement… more
- RELX INC (Cambridge, MA)
- …innovation and excellence. We work collaboratively across user experience, technology, and customer success teams to deliver scalable, reliable, and secure ... organization's ecosystem. You will work cross-functionally with user experience, technology, and customer success teams to build scalable, reliable, and secure… more
- Amazon (Boston, MA)
- …cross-functional collaboration to embrace technologies at scale and to ensure long-term customer success . As FinOps / Cloud Financial Management Specialist, you ... those needs. - Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations - Manage… more
- IBM (Boston, MA)
- …to the consumers as needed. * Coordinate with Support, Product Management, R&D, and Customer Success to ensure the appropriate level of response to customer ... efforts will directly impact the value realized by the customer and the ultimate success of their...and sharing knowledge throughout the organization * Act as customer advocate providing feedback on Product enhancements… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- allego (Waltham, MA)
- …Individual Contributor About Allego For more information, visit http://www.allego.com Overview: The Senior Customer Success Manager - Adoption (SCSM) works ... the organization. What you'll do if you are a Senior Customer Success Manager -...level of satisfaction. + Act as the product expert, customer advocate and liaison between your customers… more
- Dodge Construction Network (Boston, MA)
- Senior Customer Success Manager Location:...to maximize growth and retention + Wholly own the customer experience by acting as a client advocate ... This is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a remote, home-office role and candidates… more
- CVS Health (Woonsocket, RI)
- …care more personal, convenient and affordable. **Job Purpose and Summary:** The Senior Manager of Retail Store Operations and Strategy Implementation will play a ... which documents temporary closures in Retail store locations. The Senior Manager will be responsible for building strategies to...aid decision making for our field leaders to minimize customer and business disruption, as well as lean in… more
- Chewy (Boston, MA)
- …build trust-based relationships with collaborators at all levels. + Act as a customer advocate internally, ensuring their needs are well-represented in the ... growing! We are looking for an experienced and performance-focussed ** Sr . Account Manager** to join our veterinary practice management...You'll Need:** + 5+ years experience in account management, customer success , or a related role in… more
- Danaher Corporation (Marlborough, MA)
- …market strategies, and guide their development from idea to launch to ongoing customer success . Applying a learning mindset to product development, launching ... the Danaher Business System which makes everything possible. As Sr Director, Product Management, A&D, you will be responsible...will be responsible for capturing and curating Voice of Customer and mapping it to Cytiva solutions - continuously… more
- Generac Power Systems (Marlborough, MA)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Forrester (Cambridge, MA)
- …us and build an extraordinary future. **About This Role:** As Vice President, Customer Success , the successful candidate is responsible for managing aspects of ... from their Forrester relationship. This individual develops and leads the organization's customer success strategy and manages the overall performance of people… more
- Chewy (Boston, MA)
- …skills, and rigorous, analytical thinking to deliver simple solutions that improve both customer and business outcomes. As a tireless advocate for our ... Are you a data-driven business manager passionate about meeting customer needs while delivering business value? Do you thrive...data and presenting recommendations based on that data to senior leaders? If so, we want to hear from… more
- SAP (Burlington, MA)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for… more
- Indeed (Boston, MA)
- …and influence your intended audiences. Proactively network with relevant partners across Indeed to advocate for the needs and success of your program. + Identify ... and operational efficiency. We are seeking a highly skilled and motivated ** Senior Technical Program Manager** to join our team. The Business Automation team… more