- State of Massachusetts (Everett, MA)
- …**Job:** **Education* **Organization:** **Department of Elementary and Secondary Education* **Title:** * Problem Resolution Team Technical Assistance ... more
- Verint Systems, Inc. (Boston, MA)
- …+ Works with higher level technical support employees to assist with problem resolution and/or customer management. + Develops and authors knowledge base ... more
- ThermoFisher Scientific (Franklin, MA)
- …and handle all customer inquiries in Salesforce. + Work closely with field service team for timely resolution of customer issues before, during and after ... more
- ServiceNow, Inc. (Waltham, MA)
- …needs and the company's goals. 13. Work closely with engineering or technical teams to address customer challenges. 14. ** Problem -Solving and Support:** ... more
- Wolters Kluwer (Boston, MA)
- …* Update and maintain support documentation. * Train new employees on basic technical support procedures. * Collaborate with team members to resolve escalated ... more
- American Heart Association (Boston, MA)
- …requirements of RICE objects, translate them to technical requirements, and lead the technical team for development of the same. + Manage technical ... more
- Amazon (North Reading, MA)
- Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? ... more
- Trellix (Boston, MA)
- **_Job Title:_** Technical Account Manager **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security ... more
- Keurig Dr Pepper (Burlington, MA)
- …and integration of packaging productivity strategies and projects. The Packaging Technical Services team is responsible for specification and qualification ... more
- CBRE (Boston, MA)
- …communication abilities (in English). Ability to lead customer discussions towards resolution and redefine business and technical requirements into clear, ... more
- Palo Alto Networks (Boston, MA)
- …that require technical assistance and follow-up with the customer through resolution **Your Experience** + 5+ years of relevant technical pre-sales systems ... more
- MathWorks (Natick, MA)
- …+ Collaborate with team members. + Decision making, consensus building, conflict resolution , and problem solving on team related issues. + Provide ... more
- Autodesk (Boston, MA)
- …+ Experience with monthly and quarterly close activities, account reconciliations, problem resolution , audit schedule preparation and working with external ... more
- Cayuse Holdings (Boston, MA)
- …and websites, troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, ... more
- Cardinal Health (Boston, MA)
- …SRTs (Service Restoration Team ) calls during escalated issues / outages, and problem resolution (RCA). + Drive consistent improvement in the reliability and ... more
- Beth Israel Lahey Health (Boston, MA)
- …of residents and fellows. Serves as liaisons between Lab Support Services and technical departments and provides timely communications and resolution of problems ... more
- Amazon (North Reading, MA)
- …become self-sufficient with Amazon Robotics' technologies. Key job responsibilities Front line resolution of technical inquiries and escalations from RME; the ... more
- CloudZero (Boston, MA)
- …+ A continuous learner with a passion for innovation, customer advocacy, and technical problem -solving. About CloudZero: Cloud cost management is one of the ... more
- Tufts Medicine (Burlington, MA)
- …Coding, and UR needs to determine appropriate action and make recommendations for problem resolution or procedural changes if appropriate. 22. Develops a ... more
- Pegasystems (Waltham, MA)
- …service level objectives for responsible areas + Provide operational support and problem resolution management + Implement operational best practices to ensure ... more