- Frontdoor (Frankfort, KY)
- …(GED) required; and/or an equivalent combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or ... two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to...+ Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills +… more
- IQVIA (Louisville, KY)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience ** **required** + HIPAA certified + **Call center experience ** **required** (3+ years preferred) +… more
- Iron Mountain (Frankfort, KY)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... benefits of renewable energy through unique green power contracting for data center services. We are seeking a high-performing Project Manager to join our… more
- ADP (Louisville, KY)
- …Performs other related duties as assigned. QUALIFICATIONS REQUIRED: + 3-5 Years Call center or customer service experience ; prior leadership/supervisory ... ADP is hiring a Service Center Manager I. At ADP we are driven...Operation Directors. + Communicates regularly with main service delivery contact to evaluate client's service satisfaction, develop plans to… more
- Meta (Frankfort, KY)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- CenterWell (Frankfort, KY)
- …**Preferred Qualifications** + Bilingual in Spanish or Creole + 1+ year of customer service experience **Anticipated Start Date/Training Date: April 7, 2025** ... put health first** Work from home in a virtual call- center environment taking calls from CenterWell Pharmacy members. The...will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer … more
- Under Armour, Inc. (Frankfort, KY)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Fresenius Medical Center (Shepherdsville, KY)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- Michaels (Hurstbourne, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LOUISVILLE-HURSTBOURNE, KY Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Michaels (Louisville, KY)
- …the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights Poster in ... Store - LOUISVILLE-WESTPORT, KY Deliver a customer centric shopping experience by managing...help performing these essential functions of the job, please contact your supervisor so that we may engage in… more
- CVS Health (Frankfort, KY)
- …with a problem or made aware of a situation. * Takes ownership of each customer contact to resolve their issues and connect them with additional services as ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...* Works collaboratively with colleagues to deliver the best customer experience ,. * Seeks to understand the… more
- Concentrix (Frankfort, KY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, experience as a service desk supervisor ... desk agents, serves as a technical escalate point of contact , and provides customer support, service and...narrative. + Excellent written and communication skills + Exceptional customer service skills + Experience creating support… more
- BrightSpring Health Services (Louisville, KY)
- … needs + Complete call logs and call reports + Provide leadership/ coaching to Customer Service Center Representatives + Review Respect & Care Service Center ... Our Company BrightSpring Health Services Overview Our support center is based in Louisville, Kentucky, though the...evenings and on call + Managing inbound 800 line customer calls for sales, services, employment, complaints, and general… more
- Chewy (Louisville, KY)
- …customer satisfaction. **What You'll Need:** + 2-5 years' working experience in a customer service or call center + Management experience with 5 or ... **.** **If you have a question regarding your application, please contact ** **###@chewy.com** **.** **To access Chewy's Customer Privacy Policy,… more
- Intermountain Health (Frankfort, KY)
- …** EXPERIENCE ** **Required** **:** One (1) Year of experience in customer service, collections, or call center environment. **Preferred** **:** Three (3) ... + Responsible for meeting productivity and quality measures. Including one-call/one- contact resolution goals for customer encounters. +...Years of experience in customer service, collections or call center environment.… more
- Eliassen Group (Frankfort, KY)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more
- GE Appliances, a Haier company (Louisville, KY)
- …are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems + Create, update and retrieve owner records for logging facts ... e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre &...You'll Bring to Our Team** + One-year relevant working experience in a customer service or sales… more
- Concentrix (Frankfort, KY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to...**You Have:** + A minimum of 6 years of experience in customer -facing roles involving systems architecture,… more