- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Ricoh Americas Corporation (Louisville, KY)
- …Responsibilities** + Responsible for daily operations of a mail room, copy center , or scanning facility including operating office equipment such as: PC, Copiers, ... + Responsible for training and development of assigned staff. + Handles formal contact with the customer on a daily basis. + Responsible for effective implementation… more
- Hilton (Frankfort, KY)
- …ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call volume, ... work experience in large call center operations \(more than 500 seats\) or contact center workforce planning + Experience using contact center … more
- Radial (Louisville, KY)
- Operations Supervisor Job Number: JO-2503-10859 Location (City, State): Louisville, KY Employee Group: Regular Shift: Day Travel: 0% Site Name: Louisville Dist ... Center 7601 Is Remote Eligible: No Pay: $62,605.00 - $106,305.00 per year Operations Supervisor At Radial, our employees are the forefront of ecommerce, bringing… more
- ChenMed (Louisville, KY)
- …need great people to join our team. Job Profile Summary The Care Facilitator Supervisor , functioning under the supervision and guidance of the Center Operations ... they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct… more
- Metro One Loss Prevention Services Group (Louisville, KY)
- …Metro One Loss Prevention Services Group, Inc. is seeking Security Supervisor for its clients' logistics and fulfillment centers. Responsibilities + Security ... Supervisor Responsibilities: + Provides on-site leadership for the security...assigned to the facility. + Acts as the principle contact for client management at the facility. + Trains… more
- Cardinal Health (Frankfort, KY)
- …to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members ... to patients who need them-faster.** **_Responsibilities_** The Clinical Operations Supervisor leads program staff performing actions including customer service,… more
- Cardinal Health (Frankfort, KY)
- …enrollment, and other patient services. + Oversee daily operations for patient access support contact center team of up to 15 team members and provides daily ... patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service,… more
- Emerson (Louisville, KY)
- To maintain superior customer focus, we are seeking a **PRODUCTION SUPERVISOR ** to join our team. This position will be responsible for supervising Production and ... you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's...using this website to apply for a position, please contact : ###@emerson.com . **ABOUT EMERSON** Emerson is a global… more
- Cardinal Health (Frankfort, KY)
- …therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and ... key deadlines as assigned by manager. + Maintains daily contact with client/3rd party partners by leveraging excellent verbal...preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred +… more
- Fresenius Medical Center (Campbellsville, KY)
- …event that your credential or certified status changes, you must notify your supervisor immediately. + Capable of working in a challenging environment which requires ... I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative. **ADDENDUM:** Managers in each state must determine… more
- Kelly Services (Louisville, KY)
- …as a member of the Kelly Talent Community. Opportunity is calling. Ready for a contact center job that offers freedom and flexibility, and truly values your ... and customer issues. Under the direction of the Operations Supervisor , employees will follow established company guidelines on servicing...(R) -and wherever life takes you, we have great contact center opportunities that align with your… more
- Black & Veatch (Louisville, KY)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... **Key Responsibilities** + Craft training including NCCER and Front-Line Supervisor training + Obtain and maintain NCCER instruction certifications...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Louisville/Jefferson County MSD (Louisville, KY)
- …work location for this position will be MSD's Morris Forman Water Quality Treatment Center , 4522 Algonquin PKWY. This vacancy will be filled as an Armed Security ... customer misconduct. Completes written reports for review by the Security Supervisor . Responsible for logging all non-MSD individuals entering MSD facilities.… more
- Black & Veatch (Louisville, KY)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... 3. BCA Certified Commissioning Professional 4. ICB/TABB Certified Commissioning Supervisor 5. NEBB Certified Commissioning Professional **Work Environment and… more
- Black & Veatch (Louisville, KY)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... to other professionals on performance * May be a supervisor of other engineers and technicians Resource Management -...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Tractor Supply Company (Campbellsville, KY)
- …by business needs. * Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome. * Complete ... climb ladders. + Ability to move throughout the distribution center for an entire shift. + Ability to safely...and customers. + Ability to handle and be in contact with birds/poultry. + Ability to successfully complete all… more
- CenterWell (Louisville, KY)
- …and achieve individualized patient goals and outcomes. + Confer with the RN Supervisor regarding needed changes in the Plan of Treatment. Accept verbal orders from ... law/regulations/Nurse Practice Act and communicate these orders to the RN Supervisor . + Utilize a systematic, individualized goal/outcome driven approach in… more
- Actalent (Louisville, KY)
- …timely, and reliable information to client claim inquiries. + Collaborate with Contact Center Services in resolving prior authorization inquiries and handling ... + Ability to appear for work on time, follow directions from a supervisor , interact well with co-workers, understand and follow work rules and procedures, comply… more
- Resideo (Louisville, KY)
- Reporting to a Technical Support Supervisor , the Technical Support Specialist will be responsible for answering dealer technical inquiries through phone, chat and ... or services + Experience with SAP or Salesforce + Previous call center experience + Knowledge of networking including, advanced router configurations, use of… more