- Danfoss (Louisville, KY)
- Technical Customer Service Agent Requisition ID: 41313 Job Location(s): Louisville, KY, USLouisville, KY, US **Job Description** Do you want to be a part ... you unique opportunities? Are you an experienced Customer Service Representative (CSR) with a technical background? Then you might be looking at your next… more
- Evolent (Frankfort, KY)
- …activities to consistently meet established customer service /contact center service levels/metrics + Staff the agent Team "help desk" and quickly ... Assists CSO supervisor in mentoring and giving feedback to customer service agents while handling agent...complete calls and serve customers in a timely manner ** Technical Requirements:** We require that all employees have the… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Anywhere Real Estate (Louisville, KY)
- …of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical - ability to learn and ... manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging attitude to… more
- Interactive Government Holdings, Inc. (Fort Knox, KY)
- …Requirements). Serve as the primary subject matter expert related to this service contract. Provide management and technical information, including, but not ... 10 years' experience in training and administration, and project management in the " customer related" service field. A Master's degree from an accredited… more
- SHI (Frankfort, KY)
- …Services + Device and user-based certificate issuance + Network device enrollment service (NDES) + Additionalthird-party MDM and agent -based device management ... company's end customers and partners. They will also serve as the technical lead in installing,configuringand upgrading services within our customers' and partners'… more
- Cardinal Health (Frankfort, KY)
- …matters. Responsible for monitoring incoming and outgoing communications to ensure quality, customer service , and adherence to policies and procedures, including ... for ways to improve and promote quality of work, agent development, and process flow. + Track and report...fax redactions, call transcriptions, and data collection). + Strong customer service /quality background experience. + Excellent verbal… more
- Omni Hotels (Louisville, KY)
- …fast-paced environment and be able to handle multiple priorities.* Highly developed customer service skills; possessing a friendly approachable demeanor and ... days after checkout and assist Accounting with research on miscellaneous Travel Agent requests on commissions past due.* Assist with ESP and wholesale account… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …providers via phone and email. **What will I get to do?** + Providing excellent customer service to consumers by adhering to CMS policy and identifying and ... with Affordable Care Act + Strong written and oral communication skills + Advanced customer service telephone skills and the willingness to make outbound and… more
- Vylla Title (Frankfort, KY)
- …analysis, etc. + Excellent problem solving and analytical skills. + Excellent customer service skills. + Strong mathematical skills to perform calculations ... outlines, memoranda, and basic reports and/or to orally communicate technical information. + Ability to express or exchange ideas...part of The Carrington Companies. We are a full service title agent committed to providing the… more
- Lumen (Frankfort, KY)
- …and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales ... + Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date… more