- Acosta Group (Jacksonville, FL)
- **DESCRIPTION** The Claims Resolution Specialist is responsible for validating and clearing claims against promotional offers, analyzing claims to ... in accordance with Acosta, client and customer policies and procedures. The Claims Resolution Specialist will communicate with internal and external business… more
- Acosta Group (Jacksonville, FL)
- …Customer Service Supervisor, Business Managers, and Customer Managers. + Perform resolution procedures outlined in static help file. + Investigate rules engine ... (Word, Excel, and Outlook). + Proficient in document management software. + Proficient in claims management software. + Type a minimum of 60 wpm. Acosta Sales &… more
- Centene Corporation (Jacksonville, FL)
- …+ Proactively identifies trends and root cause analysis to drive resolution of complex escalations; including communications and reporting. + Creates reports ... experience in a healthcare contact center or customer service environment dealing with claims , grievances pharmacy and appeals authorizations in one or more of the… more