- CDPHP (Albany, NY)
- …share these values and invites you to be a part of that experience. The Member Service Representative shall assume full responsibility and ownership for all ... complaints, and advise the customer of their rights and responsibilities. The Member Service Representative will work closely with all departments, such as… more
- Broadview FCU (Albany, NY)
- …Monday-Friday 7am-7pm and Saturdays 8am-2pm. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- The Hertz Corporation (Albany, NY)
- The **Part Time Instant Return Representative ** is an essential member of the airport location team and is the brand ambassador by providing the fastest, ... easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our… more
- New York State Civil Service (Albany, NY)
- …of Health employee with one year or more of permanent or contingent-permanent competitive service as a Public Health Representative 4, Grade 23 and eligible to ... improvement activities. Employee will supervise PHFSR1 Grade 18 staff member and guide daily responsibilities assigned to that staff....service as either a Public Health Field Services Representative 1, Grade 18 or a Public Health … more
- Evolent (Albany, NY)
- …for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact by providing ... continuous learning, and a customer-centric approach, ensuring that every team member contributes to providing better health outcomes. Leadership regularly rewards… more
- CVS Health (Albany, NY)
- …answer the unasked questions, eg, additional plan details, benefit plan details, provider self- service tools, etc. + Use customer service threshold framework to ... audits. Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.… more
- Sharecare (Albany, NY)
- …- 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary responsibility ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust and… more
- Elevance Health (Latham, NY)
- **Title: Customer Care Representative I - FEP** **Location:** This position will work a **hybrid model (remote and office)** . The ideal candidate will live within ... of training. Start date: 5/5/2025.** As a Customer Care Representative , you will act as a trusted advisor and...working every day to make healthcare easy by the service you provide. If you want to be a… more
- CenterWell (Albany, NY)
- …caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written ... goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral...from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **Benefits** Humana offers… more
- Lithia & Driveway (Albany, NY)
- …to our continuously growing business - Armory Chrysler Jeep Dodge RAM Fiat of Albany , member of the Lithia & Driveway family, would like to meet you! We offer an ... work history and is committed to starting a new career + Excellent customer service and communication skills + A positive and outgoing personality with an expertise… more
- Lithia & Driveway (Latham, NY)
- …to go the extra mile for each and every customer who crosses your path? As a member of a Fortune 200 company, our Ford dealership is growing and we want to talk to ... + Open to starting a new career with unlimited opportunities + Excellent customer service and communication skills + Positive and outgoing personality with a goal of… more
- Highmark Health (Albany, NY)
- …*Identifies potential opportunities, problems and concerns; recommends and forwards to Sr Service Representative and/or Management for review. E3. Processes and ... satisfactory completion of all training and testing 2. Customer Service Representative tests - passing score 3....If the successful candidate is currently a bargaining unit member of the OPEIU, hourly rate is commensurate with… more
- Whitsons Culinary Group (Castleton-On-Hudson, NY)
- …pots, etc. * Participates on safety committee. * Attends all mandatory in- service programs. * Manages POS/cash handling if applicable for position ADDITIONAL DUTIES ... and perform job assignments. * 1 year professional food service experience preferred * Always present a positive and...OF THE JOB: The physical demands described here are representative of those that must be met by a… more
- CDM Smith (Albany, NY)
- …Protection, Cybersecurity and Infrastructure Security Agency and others) nationwide. As a full- service firm, CDM Smith has been serving the US Government for over ... this position would be: Maryland, Virginia, or Washington DC** As a Client Service Leader (CSL), you will be responsible for continued growth and diversification of… more
- Highmark Health (Albany, NY)
- …*Identifies potential opportunities, problems and concerns; recommends and forwards to Sr Service Representative and/or Management for review. E3. Processes and ... Inc. **Job Description :** Job Summary Provides quality customer service in a high volume contact center to include...If the successful candidate is currently a bargaining unit member of the OPEIU, hourly rate is commensurate with… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …call center management and human resources systems. Works independently or as a member of a project team responsible for providing technical guidance related to the ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- New York State Civil Service (Albany, NY)
- …State NY Zip Code 12236 Duties Description Examines and Readies Withdrawal Cases, including Non- Member Withdrawal requests.* The ERSE 2 must be able to apply a great ... it has been completed fully and accurately by the member and financial institution, if applicable. Compare the ...or partially erroneous; determines if a loan and/or paid service credit sub-accounts are present which must be factored… more
- Medtronic (Albany, NY)
- …district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN ... Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit. + Technical Support: + Represents… more
- Trustco Bank (Latham, NY)
- …responsible for the administration and efficient daily operation of a full- service branch office, including operations, lending, product sales, customer service ... a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch sales goals… more
- Trustco Bank (Valatie, NY)
- …responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service , ... a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves branch sales goals… more