• Help Desk Specialist

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    …multiple applications. Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, ... complete. + Performs a variety of intermediate user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a… more
    ASM Research, An Accenture Federal Services Company (01/14/25)
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  • Help Desk Technician Tier II

    T and T Consulting Services (San Antonio, TX)
    …printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a weekly ... be performed on an "as needed" basis in support of the Primary Voice/Data Specialist ): + Operate and maintain mission specific SBU and SVTC services as required.… more
    T and T Consulting Services (01/01/25)
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