- Novo Nordisk Inc. (Meriden, CT)
- …or more of the following areas preferred: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military Relevant Novo Nordisk experience preferred ... Step Therapy, Coverage Gap, Copays, and Deductibles and the impact on customer decisions Demonstrates understanding of territory customer groups and affiliations… more
- Pearson (Hartford, CT)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- Eversource Energy (Berlin, CT)
- …performance and customer service \. **Essential Functions:** + Provides technical support for new and existing substations and substation equipment\. ... new equipment Acceptance Testing and Commissioning procedures\. Provides day\-to\-day substation technical support to operating areas\. + Accountable for the… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Hartford, CT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Hartford, CT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Hartford, CT)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Hartford, CT)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Hartford, CT)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Hartford, CT)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Verint Systems, Inc. (Hartford, CT)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Kelly Services (Windsor, CT)
- …field technicians and customers, both remotely and on-site. Reporting to the Customer Service Manager, this role involves developing training materials, ... providing high-level technical support , and collaborating with factories and...adjustments on products, including electrical, pneumatic, and hydraulic systems. ** Technical Training (50%)** - Conduct customer training… more
- Rocket Software (Hartford, CT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Parksite (South Windsor, CT)
- …invoice and back orders + Ensure customer satisfaction and provide professional customer support + Achieve product, technical , and territory knowledge + ... The Customer Service Representative is responsible for providing customer service to both internal and external customers through various activities. You… more
- Fujifilm (Hartford, CT)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Medtronic (North Haven, CT)
- …+ Provides in-house repair service in a repairing/ service center or on-site technical service and support without sales & service quota. + ... in support of Global Services Solutions. + Support Service escalations from the field. +...customers on technical issues. + May make technical presentations at sales meetings and customer … more
- Sutherland Global Services (Hartford, CT)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- LATICRETE International (Bethany, CT)
- …complaint settlement product orders and/or check requests. + Coordinate incoming requests for technical support and training with sales and field Technical ... quickly and in a mutually beneficial manner. + Help Technical Service Supervisor ensure departmental procedures and...and report trends and needs, as necessary. 2. Internal Support (10%) + Support Technical … more
- Highmark Health (Hartford, CT)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Henkel (Rocky Hill, CT)
- … liaison between key account and all departments within Henkel by coordinating technical service support , qualification projects, and technology strategy. + ... for more sustainable growth. **What you'll do** + Provide technical support to maximize sales growth for...locations and key subcontractors. + Work with Technicians and Technical Service to obtain timely turnaround of… more
