- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... more
- City of New York (New York, NY)
- …and programs; referrals, appointments and follow-up; health literature and education materials. Call Agent will provide customer service to both internal and ... more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New York City ... more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... more
- Molina Healthcare (Yonkers, NY)
- …preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths and ... more
- TEKsystems (New York, NY)
- …technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system ... more
- TEKsystems (New York, NY)
- …technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system ... more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for four ... more
- Hackensack Meridian Health (Hackensack, NJ)
- …Flexibility, Tuition Reimbursement, Employee Discounts and much more The Service Agent is responsible for providing round trip transportation for scheduled ... more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting ... more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... more
- Percepta (Rockleigh, NJ)
- …and oral assessments in both languages + Roadside dispatching or emergency call response experience is preferred + Previous experience working independently and in ... more
- VNS Health (Manhattan, NY)
- …materials. * Adheres to general contact center standards and metrics (eg, call handling parameters). * Operates in a team-oriented and collaborative culture by ... more
- Marriott (New York, NY)
- …cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end ... more
- VNS Health (Manhattan, NY)
- …materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates in a team-oriented and collaborative culture by ... more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …will be responsible for facilitating all day-to-day activities of the call center operations and analyzing operational performance by utilizing WFM systems, ... more
- Wolters Kluwer (New York, NY)
- …an assigned territory, that currently does not have CT Corporation as their registered agent . Some of your daily tasks will include learning and staying informed on ... more
- Kyndryl (New York, NY)
- …technical expertise in tools such as ServiceNow, Amazon Connect, Genesys, Virtual Agent , and Generative AI implementation or other major contact center expertise. ... more
- Anywhere Real Estate (New York, NY)
- …transaction + Function as a liaison between the customer and real estate agent to ensure excellent service + Appropriately handle high volume of calls, emails, ... more