• Contact Center Customer Experience

    HomeSafe Alliance (Hartford, CT)
    **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... as business needs arise. HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee… more
    HomeSafe Alliance (01/27/25)
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  • Customer Experience Manager

    Michaels (Southbury, CT)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Southbury, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (01/18/25)
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  • Customer Experience Manager

    Michaels (East Hartford, CT)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HART-EAST HARTFORD, CT Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (01/09/25)
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  • Technical Success Manager

    FranklinCovey (Hartford, CT)
    …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
    FranklinCovey (01/16/25)
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  • Senior Account Manager (On-Site)

    Adecco US, Inc. (Meriden, CT)
    customer delivery and documentation expectations are met, and delivering an outstanding customer experience . The Senior Account Manager will report to ... Overview:** We are currently recruiting for a **Senior Account Manager ** on behalf of our client, a leading company...Develop and implement process improvement plans to enhance the customer experience . + Set SMART goals, objectives,… more
    Adecco US, Inc. (01/04/25)
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  • Float Universal Banker II

    Newtown Savings Bank (Newtown, CT)
    …business development, and sales management activities. + Lead in the absence of the Customer Experience Manager including opening and closing of branch. ... environment where employees feel engaged, supported, and valued. + Work with Customer Experience Manager (s) to support staff to achieve quarterly operational… more
    Newtown Savings Bank (12/28/24)
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  • Universal Banker II - Woodbury

    Newtown Savings Bank (Newtown, CT)
    … needs. Accept consumer and business loan and credit card applications. + Work with Customer Experience Manager to drive staff to achieve operational and ... sales goals. Lead in the absence of the Customer Experience Manager including opening and closing of branch. Provide timely coaching and motivation to… more
    Newtown Savings Bank (01/04/25)
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  • Business Relationship Banker - Danbury (bilingual…

    Newtown Savings Bank (Newtown, CT)
    …coach for the branches to which they are assigned. In conjunction with the Customer Experience manager , participate in supporting regular in branch sales ... delivery and that of the branch, should always translate into a positive customer experience . + Meet with Regional Business Banking Manager to discuss… more
    Newtown Savings Bank (01/11/25)
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  • Behavioral Solutions Product Manager

    The Cigna Group (Bloomfield, CT)
    …to integrate products across the enterprise, enhancing the overall customer and client experience . The Product Manager will work as a member of the Strategy ... The Behavioral Solutions Product Manager is responsible for the development, advancement, and...Experience developing workflows, process maps, journey maps, and customer personas. + Experience working effectively in… more
    The Cigna Group (01/25/25)
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  • Commercial Sales Account Manager

    Bob's Discount Furniture (Manchester, CT)
    …and services while ensuring a positive and successful Customer Experience . The Commercial Sales Account Manager will possess demonstrated prospecting ... in ensuring the Bob's Sales Focused Culture and resulting Customer Experience is extended to all "business...vision. The primary function of the Inside Sales Account Manager is to meet and exceed all sales and… more
    Bob's Discount Furniture (01/24/25)
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  • Senior Specialist Customer

    The Hartford (Hartford, CT)
    Sr Spec Customer Experience - MQ08CE We're determined... Customer Feedback, Customer Service). + Experience as a project manager and/or marketing ... too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of… more
    The Hartford (11/22/24)
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  • Clinical Specialist (Sonographer) - Milwaukee

    Fujifilm (Hartford, CT)
    …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
    Fujifilm (01/08/25)
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  • Quality Assurance Manager - Customer

    Under Armour, Inc. (Hartford, CT)
    …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
    Under Armour, Inc. (11/21/24)
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  • Customer Lifecycle Marketing Campaign…

    Eliassen Group (Hartford, CT)
    ** Customer Lifecycle Marketing Campaign Manager ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Insurance **Workplace Type:** Remote ... Description + Recommended Jobs **Description:** Our healthcare client is seeking a Customer Lifecycle Marketing Campaign Manager . This candidate will be focused… more
    Eliassen Group (01/28/25)
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  • Customer Success Manager

    Trellix (Hartford, CT)
    **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
    Trellix (11/23/24)
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  • Senior Manager , Customer

    Bob's Discount Furniture (Manchester, CT)
    …the customer database platform for seamless data flow and a positive customer experience . This includes collaborating on user experience and ... Furniture is seeking a highly motivated and experienced Sr. Manager of Customer Relationship Management (CRM) to...Required Qualifications: + Expertise: 5 to 7 years of experience (or equivalent) in CRM with a deep understanding… more
    Bob's Discount Furniture (12/22/24)
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  • Senior Customer Success Manager

    Trellix (Hartford, CT)
    **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
    Trellix (01/15/25)
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  • Senior Manager , Commercial Customer

    CVS Health (Hartford, CT)
    …people at the forefront of our efforts. We're seeking a motivated Senior Manager for Commercial Customer Enablement who shares our commitment to engineering ... advancing and modernizing technologies that shape the future of healthcare. As a Senior Manager for Commercial Customer Enablement, you will: + Work closely with… more
    CVS Health (12/25/24)
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  • Sr. Customer Success Manager

    Verint Systems, Inc. (Hartford, CT)
    …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
    Verint Systems, Inc. (12/21/24)
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  • Customer Engagement Manager - Sales

    Ryder System (Hartford, CT)
    …the Retail Industry + Largest Electric Truck Footprint in the US **Summary** The Customer Engagement Manager (CEM) position is responsible for the management of ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
    Ryder System (01/18/25)
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