- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Fujifilm (Warminster, PA)
- **Position Overview** **Position Description** We are hiring an Associate Director, Quality Assurance . The Associate Director, Quality Assurance will ... **Job Description** **Responsibilities:** + Provides leadership and guidance to the Quality Assurance team to ensure the development and implementation… more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- dsm-firmenich (Princeton, NJ)
- ** Quality Assurance Manager** **Princeton, NJ** Step into a pivotal role where you'll champion quality assurance and shape a First-Time-Right culture at ... **Your key responsibilities** + Non conformances management expert: Lead Customer (product / service ) and / Internal...Internal, Clients and Suppliers audits. + Training of applicable Quality Assurance projects + Build relationships with… more
- PSI Services (Trenton, NJ)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- CVS Health (Doylestown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (Flemington, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Jenkintown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Delran, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Trenton, NJ)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- S&P Global (Princeton, NJ)
- …excellence. + Shape the future of enterprise data quality and AI assurance , driving measurable outcomes in customer trust and delivery speed. As the ... use):** 13 **S&P Global Ratings** **The Role: Director Data Quality Engineering** **Location:** NYC or NJ (Hybrid 2 days...deliver accuracy, compliance, and trust. + Lead the **data service ** team at the intersection of data, AI, … more
- NVR (Delanco, NJ)
- …personnel. . Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating, and ... analyses, provide recommendations, and implement actions aimed at measuring and improving quality . You will collaborate with the Homebuilding customer and use… more
- IBM (Princeton, NJ)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- IQVIA (Bridgewater, NJ)
- …+ Manage and attend relevant internal meetings, as assigned. + Contribute to enhanced customer service through timeliness and quality of communications and ... **Client Service Director, Medical & Scientific Communications** **Overview** Simpson...+ Drive long-term planning of assigned accounts including timelines, quality assurance , SOP creation and adherence, and… more
- Prime Therapeutics (Trenton, NJ)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Sunrise Senior Living (Abington, PA)
- …communication with resident support services and families, and maintaining clinical quality assurance while leading and demonstrating the Mission for ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...medication care managers at the direction of the RCD. ** Quality Assurance and Regulatory Compliance** + Demonstrate… more
- Oracle (Trenton, NJ)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- J&J Family of Companies (Horsham, PA)
- …and oversight of the program, required + Lead and support call center quality assurance through regular call monitoring, case audits, 1:1 coaching, etc. ... developing them for future growth is required + Experience in case management, quality assurance , or team training is highly desirable + Availability to… more