• Workforce Planning Specialist - Service Center

    WTW (Mount Laurel Township, NJ)
    …to balance service levels, efficiency, and employee experience while proactively addressing business needs. The planner is accountable for multiple clients and ... client skills in a complex contact center environment. The planner is tasked with monitoring, reporting, and analyzing staffing needs based on forecasted patterns to… more
    WTW (03/21/25)
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