- Novo Nordisk Inc. (Plainsboro, NJ)
- …interventions) that complement product portfolios and enhance retention and outcomes Customer Experience & Behavioural Design Lead end-to-end customer ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Zoom (Trenton, NJ)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Trenton, NJ)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Trenton, NJ)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- TD Bank (Mount Laurel, NJ)
- …job level review) ** Customer Accountabilities:** + Acts as an expert or lead innovator and culture change agent for the practice amongst Business, Journey, and ... role. **Line of Business:** Technology Solutions **Job Description:** The Practice Lead II, Software Engineering (US) is accountable for building, maintaining and… more
- BJs Wholesale Club (Riverdale, NJ)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- BJs Wholesale Club (Wayne, NJ)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- PagerDuty (Trenton, NJ)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Citigroup (Jersey City, NJ)
- Citibank, NA seeks a Tech Product Management Lead Analyst for its Jersey City, New Jersey location. Duties: Lead requirement discussions with project ... alignment with business owners and stakeholders priorities, acting as voice of customer . Create epics and user stories detailing the functional requirements for the… more
- Citigroup (Jersey City, NJ)
- …a strong emphasis on Microservice architecture and design patterns, who can lead the deliverable activities, analysis of the business requirement, architecting and ... problem management, interact with Senior leaders, Business and technology groups + Lead Developers through design challenges where and when necessary, do code review… more
- Citigroup (Jersey City, NJ)
- Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- GAF (Parsippany, NJ)
- …under this roof, we protect what matters most. **Job Summary** The Workforce Planning Lead collaborates with the HR team and the business on information needed by ... supply, focusing both on cost optimization as well as employee acquisition/engagement/ retention , and which includes participation from all business and support… more
- JPMorgan Chase (Jersey City, NJ)
- …objectives + Coaches the team on account meeting best practices including communications, customer retention , research, and expansion + Builds and owns the ... lead efforts to enhance the impact of the Customer Success team. You will oversee customer ...strategy for key success metrics to track customer health, adoption, retention rates, and … more
- ISC2 (Trenton, NJ)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Medtronic (Newark, NJ)
- …confidence with Touch Surgery Ecosystem technology and drive commercial results + Lead customer business reviews - engage with clinical and administrative ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...management of the live customer base, driving customer satisfaction and product adoption, retention , renewal… more
- SHI (Trenton, NJ)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Trenton, NJ)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Oracle (Trenton, NJ)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased ...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
