- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Oracle (Trenton, NJ)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more
- American Airlines (Newark, NJ)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience . + The pay range for this role is $50,000 to $84,000,… more
- Michaels (Clifton, NJ)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Clifton-Styertowne, NJ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CBRE (Hoboken, NJ)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... Workplace Experience Manager - Summit, NJ Job...Workplace Experience Manager - Summit, NJ Job ID 239936 Posted...Experience function. They are responsible for providing world-class customer service to the clients and visitors of a… more
- Lawyer (Basking Ridge, NJ)
- …close deals and identify upsell opportunities with their client book. Requirements + Proven work experience as a Customer Success Manager or similar role + ... to drive extended customer success. A good Customer Success Manager must have a thirst... working with brand image and promoting value through customer experience + Exceptional ability to communicate… more
- Coinbase (Trenton, NJ)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Amazon (Newark, NJ)
- …service. As a Program Manager , you will - Manage Cross-Functional Customer Experience Projects, ensuring alignment across stakeholders and timely results and ... future with us. ABOUT THIS ROLE As a Program Manager you'll manage a small number of established programs...manage a small number of established programs that support customer experience excellence across sectors such as… more
- SHI (Somerset, NJ)
- …for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role ... with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and Data Center solutions, services,… more
- Harbor Freight Tools (NJ)
- …stores through the optimization of talent, operational execution, and delivering a rewarding customer experience . Our Store Manager Trainees solve complex ... 169276BRPosting Title:Store Manager TraineeJob Description:Our Store Manager Trainees...Effectively staff and schedule + Create a team atmosphere Customer Experience + Ensure a helpful environment… more
- Bridgestone Americas (Wall Township, NJ)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- CoreSite (Secaucus, NJ)
- …pre-sales demonstrations and is responsible for ensuring a smooth and successful customer experience . Requirements Duties: + Responsible for the overall ... The Project Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and expansions within identified… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Egg Harbor, NJ)
- ** Customer Accounts Manager ** The salary range for this role is $18.00 to $19.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Trenton, NJ)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Trenton, NJ)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- John Deere (Newark, NJ)
- …- Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote Position_ ... Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring… more
- Amazon (Newark, NJ)
- …will drive the strategy and execution of large, complex programs that drive customer experience excellence across a number of areas including Quality ... insights - Design and implement scalable frameworks and mechanisms that improve customer experience and operational efficiency across Audible's global … more