• CX Program Manager

    EDB (Santa Fe, NM)
    …www.enterprisedb.com **Job Summary** We are seeking a highly organized and detail-oriented ** Program Manager ** to join the Chief Customer Officer (CCO) ... the CCO organization in achieving its objectives. **Key Responsibilities** :-- + ** Program Management** : Plan, execute, and manage internal projects of varying… more
    EDB (11/27/24)
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  • Call Center Sales Manager

    Mass Markets (Las Cruces, NM)
    …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
    Mass Markets (01/04/25)
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  • Call Center Client Account Manager II

    Mass Markets (Las Cruces, NM)
    …in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will oversee ... client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding… more
    Mass Markets (10/25/24)
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  • Call Center Client Account Manager I

    Mass Markets (Las Cruces, NM)
    …in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role will oversee ... client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop a detailed understanding… more
    Mass Markets (10/25/24)
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  • Call Center Operations Manager

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
    Mass Markets (10/16/24)
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  • Senior Analyst, Strategy

    Concentrix (Santa Fe, NM)
    …at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful ... data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...on business operations and performance initiatives under guidance from manager + Gather, review, and assess client data, information,… more
    Concentrix (01/09/25)
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  • Talent Acquisition Specialist I

    Mass Markets (Las Cruces, NM)
    …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... country where the job is based. Subject to the program and location of the position + Must be...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
    Mass Markets (01/08/25)
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  • Human Resources Business Partner I

    Mass Markets (Las Cruces, NM)
    …in partnership with operations + Conference with remote HR teams and HR Manager to address human resources issues and initiatives + Understand business goals and ... country where the job is based. Subject to the program and location of the position + Must be...MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that… more
    Mass Markets (10/30/24)
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