- Humana (Santa Fe, NM)
- …and help us put health first** Join Humana's dynamic team as a Claims Research & Resolution Representative and make a meaningful impact every day! In ... and third-party collection services to facilitate timely and accurate resolution of complex medical claims . + Comprised of a group of calls/ claims /provider… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CABLE SALES REPRESENTATIVE (FULL-TIME) The sales job of the year is now hiring! We are looking for sales agents to support a national cable service ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER CARE REPRESENTATIVE JOB OPENINGS We are looking for customer care representatives to support projects for a wide variety of clients. You ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENERGY CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Las Cruces, NM)
- …and professional manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and ... expanding, industry-leading organization. We're seeking skilled and dependableContact Center Representative (Level II) to support a variety of inbound and outbound… more
- Mass Markets (NM)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Las Cruces, NM)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (NM)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (Las Cruces, NM)
- …and efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; ... with other teams as needed + Accurately document and process customer claims and interactions + Follow scripts, policies, and procedures while using training… more
- Mass Markets (Las Cruces, NM)
- …and professional manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and ... other departments as needed + Accurately document customer interactions and process claims + Engage in solution-focused conversations to identify the best options… more
- Mass Markets (Las Cruces, NM)
- …professionalism and courtesy + Resolve customer issues efficiently, aiming for first-call resolution + Research and retrieve information across systems to ... support customer needs + Accurately document customer interactions and process claims + Guide customers through options to find the best solutions + Use training and… more
- Mass Markets (Las Cruces, NM)
- …+ Listen actively to understand customer needs and resolve issues + Research systems to locate missing information and collaborate with internal teams + ... with strong attendance and punctuality + Skilled in troubleshooting, conflict resolution , and customer service + Empathetic, responsive, and solution-oriented +… more
- Mass Markets (Las Cruces, NM)
- …+ Use internal systems to manage accounts and process orders accurately + Research and resolve customer issues, coordinating with other departments as needed + ... with a strong work ethic + Strong problem-solving and conflict resolution skills + Customer-focused, empathetic, and solution-oriented + Ability to multitask… more
- Mass Markets (Las Cruces, NM)
- …sales + Build rapport, listen actively, and address customer needs effectively + Research account details and collaborate with internal teams to resolve issues + ... systems + Dependable, punctual, and self-motivated + Skilled in conflict resolution , problem-solving, and negotiation + Customer-focused with empathy, patience, and… more
- Mass Markets (Las Cruces, NM)
- …provide accurate solutions + Use internal systems to manage accounts, process claims , and update records + Identify sales opportunities and apply upselling ... to inquiries while maintaining confidentiality and data privacy standards + Research and resolve complex issues, coordinating with other departments as needed… more
- Mass Markets (NM)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve… more