- Mass Markets (Mesilla, NM)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Mesilla, NM)
- …equivalent + 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Kyndryl (Santa Fe, NM)
- …C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and ... care management workflows. **Preferred Qualifications: ** + 15+ years' experience in contact center sales, consulting, services , or transformation… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- Provides assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues ... to military service members and their families. Demonstrates expertise in handling...needs. + Educates participants on specialty program offerings, promote services , and demonstrate knowledge of military culture. + Conducts… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Service Representatives to support both inbound and outbound service projects for our Financial Services clients....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Center Representatives to support inbound and outbound customer service , sales, and account support for a wide range...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Bank of America (Rio Rancho, NM)
- Client Services Representative II - Preferred Deposits - Bilingual Spanish Rio Rancho, New Mexico **To proceed with your application, you must be at least 18 ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment,… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Proven ability to drive performance and meet sales and service targets. + Deep understanding of call center...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Las Cruces, NM)
- …Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service , tech support, ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more