- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Kirtland AFB, NM)
- …TS/SCI + Minimum 2 years' experience in information technology roles, eg, help desk , system administrator, hardware specialist , network administrator ... + Demonstrated experience exhibiting strong customer service attitude and focus + Able to build and maintain relationships and partnerships with stakeholders at all levels + Comfortable working in a changing and dynamic environment + Demonstrated experience… more
- Cognizant (Santa Fe, NM)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- CVS Health (Santa Fe, NM)
- …issues in a timely manner. **What you will do** The Credentialing Specialist is responsible for managing and maintaining the credentialing process for healthcare ... that all credentialing activities are completed timely and accurately. The specialist maintains Credentialing systems and collaborates closely with Provider Data… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- Robert Half Technology (Las Cruces, NM)
- …VLANs, firewalls, routers) + Active Directory management and file security + Manage help desk ticket queues and ensure timely resolution of customer issues. ... + Other duties as needed Requirements Interviews are currently being conducted , for immediate consideration please apply. The successful IT Support Technician will have: Qualifications: + Minimum 1+ year of IT support experience. + Industry certifications… more
- Koniag Government Services (Gallup, NM)
- …systems. **Customer Service & User Support:** + Experience receiving, documenting, and tracking help desk tickets. + Experience performing: + New user onboarding ... and follow security protocols. In this role, you serve as an I/T technical specialist on all automated systems utilized throughout the Area and program in an… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more