- CAI (Santa Fe, NM)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- SAIC (Albuquerque, NM)
- **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join our team to begin an exciting and ... + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues...education and experience. + Comprehensive knowledge in Information Technology service delivery. + Must be US Citizen and be… more
- Three Saints Bay (Albuquerque, NM)
- …for a **Applications Support Analyst ** that resolves technical problems in a service desk environment, uses expertise in customer service and technical ... knowledge gained from prior service desk experience to resolve issues surrounding installation, usage, and training on software and/or hardware products; will… more
- BAE Systems (Albuquerque, NM)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- BAE Systems (Albuquerque, NM)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing...also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Evolent (Santa Fe, NM)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- AeroVironment (Albuquerque, NM)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... **Worker Type** Regular **Job Description** **Summary** **Sr. Enterprise Application Analyst Fusion Supply Chain (Mfg, Operations)** will develop, influence, and… more
- Public Consulting Group (Santa Fe, NM)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Robert Half Technology (Las Cruces, NM)
- Description We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. This role involves delivering day-to-day routine ... firewalls, routers) + Active Directory management and file security + Manage help desk ticket queues and ensure timely resolution of customer issues. + Other duties… more