- CVS Health (Santa Fe, NM)
- …we do it all with heart, each and every day. **Position Summary** The ** Senior Service Advocate ** will perform research inquiries, issues, and escalations ... of the Quantum Program. **In this role, you will:** + Answer questions and resolve issues as single point-of-contact, based on external, largely written communications. + Oversee a caseload of members as assigned. + Take ownership of each contact to resolve… more
- CVS Health (Santa Fe, NM)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members + Builds a trusting, empathetic relationship with our members ... Qualifications** **Education** + At least 2 years of experience in customer service , healthcare and/or a call center + Demonstrated organizational skills, including… more
- Molina Healthcare (NM)
- …of New Mexico** is seeking a dynamic **Community Engagement & Growth Sr Specialist** in/near the **Albuquerque** area **.** **Bilingual, Spanish speaking is a ... with community-based organizations and providers to promote Molina's services. The Sr Specialist will collaborate with internal teams (Quality, Provider Relations,… more
- Robert Half Technology (Albuquerque, NM)
- Description Robert Half is seeking a Sr . IT Client Success Manager for a National Managed Services company. This role is remote, may require quarterly travel as ... region. The Client Success Manager builds strong client relationships, ensures service delivery excellence, and drives growth opportunities. You'll collaborate with… more
- Ford Motor Company (Santa Fe, NM)
- …of Enterprise Techonology Global Digital - is seeking a strategic and inquisitive Senior Manager Digital Retail Experience -- Strategy & Dealer Tools Leader to ... the dealer process and providing dealer sales efficiency. + Advocate for dealer efficiency with digital retail at Point...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
- Cardinal Health (Santa Fe, NM)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Proofpoint (Santa Fe, NM)
- …ensure successful completion of customer engagements by acting as a customer advocate . . Proactively assess and communicate project risks and associated risk ... professional services, sales engineering, or technical support, with an excellent customer service record . Experience in working with multiple customers and have an… more
- CVS Health (Santa Fe, NM)
- …it all with heart, each and every day. **Position Summary** + Acts as an advocate and subject matter expert guiding the business by serving as a quality champion ... and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost management, and operational efficiency.… more
- Humana (Santa Fe, NM)
- …help us put health first** Humana's Marketing organization is seeking an experienced Senior Associate, Campaign Strategy to join the team working remote. Are you a ... who thrives on turning insights into action? As the ** Senior Associate, Campaign & Brand Strategy** _(internally known as...toolkits, and reporting frameworks + Act as a brand advocate within agile go-to-market pods, fostering connection to brand… more
- Oracle (Santa Fe, NM)
- …junior and senior applied scientists. + Develop production code and advocate for the best coding and engineering practices. + Participate in project planning, ... engineering center with the focus on excellence. As our Senior Applied Scientist, you will play a key role...that can be built as a feature of the product/ service . Contributes to writing production model code. Work with… more
- Sage (Santa Fe, NM)
- Senior Product Manager - Fixed Assets Job Description: Senior Product Manager - Sage Fixed Assets Does your genuine interest in understanding the needs of the ... customer and being their advocate energize you? How about the thought of combining...compliance product to an emerging cloud-hosted, AI-powered Fixed Assets service , your focus will be to drive customer-centric innovation… more
- Molina Healthcare (Las Cruces, NM)
- …and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible for various provider ... Plan's highest priority, high volume, strategic providers to educate, advocate and engage as valuable partners. + Requires an...provider issues that may cross departmental lines and involve Senior Leadership. + Serves as a subject matter expert… more
- SitusAMC (Santa Fe, NM)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... FluxCD) and automation platforms (Azure DevOps, GitHub Actions). + **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and service mesh… more
- SitusAMC (Santa Fe, NM)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and update key documents to support WFS Clients policies & procedures, service level agreements (ie, performance metrics) and client deliverables. + Ability to… more
- Oracle (Santa Fe, NM)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that handle real-time digital customer interactions… more
- Veterans Affairs, Veterans Health Administration (Albuquerque, NM)
- …the most effective way possible. Assists in coordinating care including serving as an advocate on behalf of the Veterans to ensure comprehensive service delivery ... Employment You must be a US Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written… more
- Oracle (Santa Fe, NM)
- …and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via ... Analytics platforms including Oracle Analytics Cloud, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud...Skills & Competencies: Deep understanding of Oracle's Big Data Service (BDS) , Data Flow Service (DFS),… more
- Cardinal Health (Santa Fe, NM)
- …set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, ... and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and… more
- Confluent (Santa Fe, NM)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customers. You'll be instrumental in surfacing the customers' stated or ... closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner and Industry ecosystem + Forge strong relationships with… more
- Rubrik (Santa Fe, NM)
- The Sr . Solutions Architect will collaborate with Rubrik's global MSP and MSSP partners, owning pre-sales activities, providing technical leadership through demos ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more