- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Vitality Works Inc (Albuquerque, NM)
- …and resolve all issues within their scope and skillset before elevating to Tier 2 or the Systems/Network Administrator Position Responsibilities: Microsoft 365 ... + At least 1 year of experience in a help desk role, along with Comp TIA...50% up to 5% + Group Voluntary Benefits + 2 FREE Supplements per month + Amazing on-campus gym/basketball… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- The Tier 2 Technical Support Operations Analyst...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2 . + Adhere to the defined...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
- General Dynamics Information Technology (Las Cruces, NM)
- …WILL MAKE AN IMPACT** + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... None **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,IT System Administration,Service Desk ...failures. Collect data for proper escalation and resolution by Tier 2 /3. + Perform network management services… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...issues that exceed Tier 1 level support. + The candidate must provide… more
- Vitality Works Inc (Albuquerque, NM)
- …+ Strong understanding of AD, DNS/DHCP, Group Policy, etc. + Familiarity with ITIL/ help desk operations and ticketing systems. + Microsoft 365 Fundamentals or ... efficacious and therapeutic herbal, vitamin and nutraceutical supplements to help people get and stay well. While the FDA...Maintain documentation of IT systems and configurations. + Provide Tier 1 and 2 support for end-user… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... + Associate's degree or combination of education and experience. + 2 + years of related technical experience in supporting Information Technology environment… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more