- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Cayuse Holdings (Crownpoint, NM)
- …Yes-less than 5% The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this ... teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- Chenega Corporation (Albuquerque, NM)
- …(but not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- TekSynap (Albuquerque, NM)
- …Familiarity with Remedy ticketing system is preferred + Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt ... and if needed escalation + Maintains required documentation of Tier 1 processes and SOPs + Deployment, configuration and...DoD 8570 IAT I certification required + Active HDI Desktop Support Technician or ability to obtain… more