- VNS Health (Manhattan, NY)
- … dissatisfaction and disenrollment and provide internal feedback on how to improve member retention . Identify opportunities for process improvements. + Ensure a ... to help navigate positive experiences with the Health Plan and ensure member satisfaction to minimize rapid disenrollments. Advocates will assist by resolving… more
- Centene Corporation (New York, NY)
- …selling, and the ability to facilitate access to services to ensure member satisfaction and retention . + Understands the covered benefits, non-covered ... to maintain and attract membership + Researches, analyzes, and documents member inquiries regarding program eligibility. + Conducts outreach and follow-up calls… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …within a reasonable time frame and/or directed to the appropriate party. Retention + Ongoing communication outreach to membership; including but not limited to ... 30, 60, 90 day outreach to ensure member satisfaction. Other Duties and Responsibilities + Keeps management...on a daily basis. Knowledge and Skills: Preferred: + Bilingual with English as a primary language + 3… more