- Capgemini (New York, NY)
- Contact Center Transformation Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, ... Analytics, Work Force Management, Continuous Optimization, etc. + Orchestrate Contact Center Transformation engagements with Executive Stakeholders,… more
- US Bank (Hackensack, NJ)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... solution which will provide a foundation for future strategic transformation initiatives. Successful applicants will exemplify US Bank's ethical principles… more
- Capgemini (New York, NY)
- **Job Title: Datacenter Transformation Engagement Manager, ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco, Chicago (Hybrid) ... our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful… more
- Capgemini (New York, NY)
- **Job Title: Transformation Engagement Manager, ServiceNow** **Location:** Dallas, New York, Atlanta, Houston, NYC, San Francisco **Travel:** 0-100% As a member of ... our Cloud and Infrastructure Services Project and Consulting organization the Transformation Engagement Manager is primarily responsible for leading the successful… more
- US Bank (New York, NY)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... strategy for AI, including Generative AI, as well as lead audits focused on AI to assess the Company's...processes. This position also will support audit coverage of Transformation Initiatives and the US Bank Digital Organization, including… more
- SMBC (New York, NY)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... products that are powered by our World Class datasets. In short, the Transformation team will lead fundamental organizational and operational changes while… more
- Palo Alto Networks (New York, NY)
- …- just to name a few! **Your Career** As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security ... the customer hierarchy, from practitioner to senior leadership + Lead and support customer demonstrations that showcase our unique...RFIs/RFPs while serving as the main technical point of contact for Cortex + Position Palo Alto Networks or… more
- Capgemini (New York, NY)
- …Qualifications:** + Experience leading change management and global or regional rollouts of contact center transformation projects. + A track record of ... + Take full ownership and responsibility for end-to-end (E2E) design of the CCaaS ( Contact Center as a Service) architecture, covering key elements such as: +… more
- Deloitte (New York, NY)
- What we do Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of ... in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic… more
- ADP (Roseland, NJ)
- …the relevant information to help make product roadmap decisions. + Experience with contact center solutions + Experience and confidence speaking and sharing in ... **ADP is hiring a Senior Lead Product Manager (Salesforce Service Cloud)** + _Are you inspired by transformation and making an impact on the lives of millions of… more
- Novo Nordisk (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... us at the forefront of innovation as an TA Performance & Insights Integration Lead in our Commercial Strategy and Marketing team. This TA Performance & Insights… more
- Capgemini (New York, NY)
- …Enterprise Architect** to lead the design and implementation of a ** Contact Center Agent Assist platform** using **AWS Full Stack** technologies. The ... to optimize agent performance, enhance business communications, and integrate seamlessly with contact center systems. The goal is to improve **agent efficiency**… more
- Black & Veatch (Paramus, NJ)
- ** Lead Power Systems Engineer - US Hybrid** Date: Nov 6,...people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... you will have the opportunity to: + Functionas a Lead or Senior Engineer + Studies - Energy Optimization,...technologies, and data analytics in the face of industry transformation . We help our customers leverage our industry-leading solutions… more
- Reckitt (Parsippany, NJ)
- Global People Services Lead , NA and Canada City: Parsippany **We are Reckitt** Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our ... the way. **About the role** The Global People Services Lead , NA and Canada is accountable for leading Global...and other HR services provided remotely by GPS India center . This role would be part of GPS leadership… more
- Black & Veatch (Paramus, NJ)
- ** Lead Electrical Engineer - Water/Wastewater - Overland Park, KS..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... **The Opportunity** In this role you will have the opportunity to: + ** Lead Electrical design** for water/wastewater projects + Provide technical guidance on client… more
- Sprinklr (New York, NY)
- …and meticulous approach to preparation and execution + Experience with cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow ... state and delivers a competitive advantage with measurable outcomes + Lead presales activities that include building and delivering compelling presentations, making… more
- New York University (New York, NY)
- The NYU Metropolitan Center for Research on Equity and the Transformation of Schools is a research and professional learning services center that supports ... Research and Organizing Collaborative (EJROC) at the NYU Metropolitan Center for Research on Equity and the Transformation...to support our team in the following ways: + Co- lead strategic support for the growth and development of… more
- The Cigna Group (Morris Plains, NJ)
- …complex software systems. **Job Responsibilities/Duties:** + Engage with internal teams to lead , develop and establish Contact Center methodologies and ... with proven experience with architecting, implementing and managing complex, contact center software delivery. The role will...effective service delivery. In this role the individual will lead and coordinate with other team members to execute… more
- Amazon (New York, NY)
- …executives on how telecom operators can achieve revenue growth by offering Contact Center -as-a-Service (CCaaS)? Amazon Web Services (AWS) is the leading ... development leader who has led successful telecom Joint-Go-To- Market/partnership transformation programs with Tier 1 operators? Are you looking...a B2B AWS Cloud Practice, with a focus on Contact Center -as-a-Service, and AWS Services such as… more
- Publicis Groupe (New York, NY)
- …to establish fully integrated cross-discipline teams that put our clients wholly at the center and enable us to provide best-in-class services in a fluid and modular ... of experience in health and wellness data analysis and strategic consulting as the analytic lead . Important to this success will be the ability to source and use the… more