- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Warner Bros. Discovery (New York, NY)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (New York, NY)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will hire and develop a team...and resolve mechanical and system issues across the MSP Cx product suite - Produce daily and… more
- Amazon (Edison, NJ)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will work directly with product...Electrical, Industrial, or related field) - 4+ years of experience designing and supporting robotics systems - Knowledge and/or… more
- Novo Nordisk (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,...Basic Qualifications - 2+ years of end to end product delivery experience - 8+ years of… more
- CBRE (New York, NY)
- …_Are you ready to start an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the ... delivered + Support talent identification, recruitment, hiring, onboarding, and retention for onsite CX ( Customer Experience ) teams and resources as well as… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Nestle (New York, NY)
- …* Distill complex data sets into actionable insights to influence customer experience in specific channels and impact product launch strategies. * Serve as ... support across the organization (including but not limited to Product Marketing, Retail and Customer Contact Center)...our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior… more
- Amazon (Newark, NJ)
- …empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will ... optimize the Audible customer experience and drive growth on Amazon's...US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM...without authority by acting as the voice of the product customer (internal and advertiser) and shopper… more
- Amazon (New York, NY)
- …across those variants, and run multiple tests simultaneously. Work with Product CX to integrate features and modules for customer insights and feedback. ... This role will require you to blend business and CX intuition, creative sensibilities, and customer empathy...5+ years of product or program management, product marketing, business development or technology experience … more
- Amazon (New York, NY)
- …global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager, TPM, ... closely across multiple leadership teams such as the MSP Product team, ACES, RME, Operations, and our partners from...Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer… more
- INTERNATIONAL COSMETICS & PERFUMES (Bronxville, NY)
- …of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and drive Customer Experience ( CX ) while being an example ... POSITION: Part Time Product Specialist LOCATED: Bluemercury Bronxville REPORTING TO: Account...JOB OVERVIEW: This position is responsible for executing the Customer Experience and sales strategy on behalf… more
- Amazon (New York, NY)
- …will play a leadership role driving change across key elements of Search including Customer Experience , Search Relevance and Offers Experience for Grocery. ... Managers who share our passion for continuously improving the customer experience , who are motivated by challenging...About the team You'll be part of the Grocery CX Product & Design leadership team. This… more
- Amazon (New York, NY)
- …Vision, PRFAQS, and BRD docs. - Own end-to-end product lifecycle including customer engagement, PR/FAQ, product requirements, CX design, security and ... large, important product initiatives. Define the long-term product strategy and vision to meet emerging customer...Bachelor's degree - 11+ years of end to end product delivery experience - Experience … more
- Amazon (New York, NY)
- …. They work with customers and engineering to define/clarify features, roadmap priority, customer experience ( CX ), user experience (UX), compliance, ... customers, engineers, and others. They produces clear, concise documents, impacting customer experience , success metrics, and team-level business goals. They… more
- Amazon (Newark, NJ)
- …of experience in product marketing and business strategy, with experience in defining and driving new customer -centric products and features toward ... Qualifications - Demonstrated understanding of insights development, messaging strategy, customer experience and persuasive marketing techniques in driving… more