- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- MUFG (Jersey City, NJ)
- …development, and implementation of ServiceNow IT Operations Management (ITOM) and IT Service Management ( ITSM ) solutions. You will collaborate ... business requirements. + Integrate ITSM with other IT systems to improve overall service delivery....management , CSDM Framework and its integration with other IT systems. + Understanding of automation, orchestration, and cloud… more
- J&J Family of Companies (Raritan, NJ)
- …of the Service Management Office (SMO) which is responsible for ensuring IT Service Management ( ITSM ) best practices and platforms are ... to drive the governance and process excellence of key IT service management practices, including...and streamline service delivery. Take a product management approach of managing ITSM practices by… more
- City of New York (New York, NY)
- …a dynamic and experienced IT Help Desk Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management , and ... delivery and timely issue resolution. 2. Implement and optimize IT Service Management processes using...the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to incident and asset… more
- MUFG (Jersey City, NJ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + **ServiceNow IT Service Management ( ITSM ) Developer, VP** + **ServiceNow ... IT Asset Management (ITAM) Developer, VP** **ServiceNow IT Service Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical… more
- Capgemini (Warren, NJ)
- …team members; Awareness of a number of service management tools such as BMC's IT Service Management ( ITSM , Remedy); Time management skills to ... **Job Title** : Service Management Lead - Incident Problem...internal and client facing consultancy work including Information Technology ( IT ) service and governance reviews, trend analysis,… more
- Capgemini (New York, NY)
- **Job description:** Required ServiceNow experience: -5 years. Strong understanding of IT Service Management ( ITSM ) processes and ServiceNow modules. ... deliver solutions on time and within budget."" Technical Skills: Strong understanding of IT service management ( ITSM ) principles and best practices, such… more
- City of New York (New York, NY)
- …on-premises infrastructure, ensuring scalability, performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ... HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE...with sister agencies in collaboration with the Office of Management and Budget (OMB). DCP is a great place… more
- City of New York (New York, NY)
- …budget. - Support the processes governed by the Project Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC ... and the management documentation of trouble tickets in the agency's IT service management system. - Responsible for effectively implementing agile work… more
- Atlantic Health System (Morristown, NJ)
- …of Information Services and Support and IT service management policies, procedures, and processes. + Supports ITSM program governance, provide ... Management is a full-time position with Atlantic Health System (AHS) leading the IT Service Management Team. The manager will ensure that the… more
- Robert Half Technology (New York, NY)
- …in an IT context * Experience with ServiceNow ITSM or similar IT service management tools * Excellent problem-solving skills and the ability to ... Description We are offering an exciting opportunity for an IT Services Coordinator in the detail oriented services industry....service to our internal and external clients. The IT Services Coordinator will be responsible for troubleshooting and… more
- CUNY (Bronx, NY)
- …Technology Division, and exercising independent initiative and judgment, the Director of IT Infrastructure Services provides vision and management for the ... IT spending and initiatives. . Follow industry best practices relating to IT infrastructure service provisioning and delivery, including ITIL and PMP. .… more
- Wolters Kluwer (New York, NY)
- …(KPIs) such as DORA, that are specific to the execution of the service management processes. + Develop continuous improvement measurements for the Infrastructure ... market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management ) within our Global… more
- OEC Group (Queens, NY)
- …Google Cloud Professional Network Engineer + Security & Compliance: COBIT, CISSP + Service management experience: + ITIL Foundation (required) + ITIL Advanced ... Mandarin is a big plus but not required. Key management aspects: + Service design & operations...business adoptions and returns. + You understand and practice IT delivery as a holistic service vs… more
- SMBC (Jersey City, NJ)
- …portfolio of benefits to its employees. **Role Description** We are seeking an experienced IT Service Management - Lead to oversee the delivery and ... Manager Lead will be responsible for ensuring that IT service management processes are...COBIT, etc.). * Lead and manage a team of ITSM professionals, proving guidance, coaching, and performance feedback. *… more
- Capgemini (New York, NY)
- …to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with ... : Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity...Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six… more
- OEC Group (Queens, NY)
- …and process improvement initiatives. What we're looking for + 2-5 years of experience in IT Service Management , IT Operations, Service Delivery ... Management , or similar roles. + Experience with IT Service Management Tools (4me...implementing, and continuous improvement. + Monitor and manage the ITSM tooling improvement pipeline from request to delivery. Who… more
- Terumo Medical Corporation (Somerset, NJ)
- …managerial decision making. + Collaborate, Support, and participate in the Enterprise IT Applications, ALM, LMS, training and Change management activities in ... management skills with exposure to SAP Solution Manager ITSM , ChaRM, Enable Now and SAP S/4 HANA. +...Training Management required. + Experience with project management , SAP S4/HANA and IT application training… more
- Merck (Rahway, NJ)
- … Management , ITIL Management , IT Performance Management , IT Project Lifecycle, IT Service Delivery, Oracle Business Intelligence Applications ... Database Schemas, Database Systems, Documentations, Employment Strategies, Human Resource Management , Information Technology Strategies, IT Business … more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …security and architecture, including knowledge of various authentication systems. Strong background in IT service management with an emphasis on security. ... Regeneron GEO IT is seeking a Senior Architect with advanced...ServiceNow Security domain, particularly in Vulnerability Response, Integrated Risk Management (IRM), and Security Operations (SecOps). You will be… more